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Thread: Cannot transfer account to new iOS device!

  1. #1
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    Cannot transfer account to new iOS device!

    I saw a guy who has the same problem as me and I am not sure what exactly to write down, so I will just paste what he inserted in his text, but with my account information.

    I just got a new IOS device and I really want to play Heroes Charge on it, but there is a problem (Game Center is not synced with Heroes Charge I guess and I can't get a code ..), so yeh.

    My old phone has the info of
    Name: Aftermath
    Server : 18 Death Mage
    Level : 65
    Account ID : 3159605

    New phone info
    No nickname
    Server : 85 Artonia
    Level : 1
    Account ID : 12836255

    If it helps.. I am going to sell the old phone and I only have a few days to transfer this account to the new device. In other words: I don't mind you deleting the old device data, just please transfer it as quickly as possible.

    Thanks in advance.

    Edit 1: One more question will it be a problem if I change my Apple ID (Which should also change the game center profile)? I could change it after the transfer too.. but all I'm asking is if it's going to be some kind of a problem, meh.

  2. #2
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    If you played on server 18 it only has your vane center data for server 18. Please switch your server on your new device from 85 to server 18

  3. #3
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    Game center*

  4. #4
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    I did.... Still nothing happened

  5. #5
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Rifliouz View Post
    I saw a guy who has the same problem as me and I am not sure what exactly to write down, so I will just paste what he inserted in his text, but with my account information.

    I just got a new IOS device and I really want to play Heroes Charge on it, but there is a problem (Game Center is not synced with Heroes Charge I guess and I can't get a code ..), so yeh.

    My old phone has the info of
    Name: Aftermath
    Server : 18 Death Mage
    Level : 65
    Account ID : 3159605

    New phone info
    No nickname
    Server : 85 Artonia
    Level : 1
    Account ID : 12836255

    If it helps.. I am going to sell the old phone and I only have a few days to transfer this account to the new device. In other words: I don't mind you deleting the old device data, just please transfer it as quickly as possible.

    Thanks in advance.

    Edit 1: One more question will it be a problem if I change my Apple ID (Which should also change the game center profile)? I could change it after the transfer too.. but all I'm asking is if it's going to be some kind of a problem, meh.
    Dear Leader
    Sorry for the inconvenience. Both accounts must be on the same server for us to make the re-link operation. Please switch to your old server and give us the new account id again. Thanks.

    Best Regards
    Betty

  6. #6
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    Done.

    New ID: 12856356

    Edit 1: https://www.youtube.com/watch?v=213is2dHO34 - Your name reminded me of this
    Last edited by Rifliouz; 02-15-2015 at 06:49 AM. Reason: fun factor

  7. #7
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Rifliouz View Post
    Done.

    New ID: 12856356

    Edit 1: https://www.youtube.com/watch?v=213is2dHO34 - Your name reminded me of this
    That's cool.

  8. #8
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Rifliouz View Post
    Done.

    New ID: 12856356

    Edit 1: https://www.youtube.com/watch?v=213is2dHO34 - Your name reminded me of this
    Dear Leader
    We've re-linked your account now. You should be able to play your main account on your new device now. Thanks.

    Best Regards
    Betty

  9. #9
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    Holy, Thank you Betty <3 !

    One more thing though: Will it be a problem if I change my Game Center Profile along with my Apple ID? I mean will it cause trouble if I have to transfer later on because of that?

  10. #10
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Rifliouz View Post
    Holy, Thank you Betty <3 !

    One more thing though: Will it be a problem if I change my Game Center Profile along with my Apple ID? I mean will it cause trouble if I have to transfer later on because of that?
    Dear Leader
    I don't think there will be a big problem. Thanks.

    Best Regards
    Betty

  11. #11
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    Thank you so much. Have a good day

  12. #12
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    Quote Originally Posted by Betty View Post
    Dear Leader
    We've re-linked your account now. You should be able to play your main account on your new device now. Thanks.

    Best Regards
    Betty
    Hey Betty,

    I PMed you regarding my account issue. Can you please look at it. Thanks.

  13. #13
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Frenzytom View Post
    Hey Betty,

    I PMed you regarding my account issue. Can you please look at it. Thanks.
    Dear Leader
    We've re-linked your account now. You should be able to play your main account again. Thanks.

    Best Regards
    Betty

  14. #14
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    Thanks Betty!

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