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Thread: Did not receive any arena rewards

  1. #1
    Iron Member Contributor Level 2
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    Did not receive any arena rewards

    Server 1 Cleric
    Character name: Abandon
    ID: 1024399
    Device: iOS
    Estimate time: ~10hrs ago
    Detail:
    My friend said that he did not receive any reward due the new patch upgrade(?). I'm not sure. Please check.

  2. #2
    Iron Member Contributor Level 2
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    Two days in a row now. Didn't receive any rewards from arena.

  3. #3
    Bronze Member Contributor Level 3
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    Character name: Peronelle
    Hero level: 48
    Account ID: 4695158
    Server 32 Overseer

    Same problem as everyone above, two days in a row now between rank 130-400 and no rewards or exp or anything. The only rewards I get are for defense but not the daily reset. This is really discouraging me from playing/spending more money as without arena there is no purpose to this game. Please help before I lost all interest thanks!

  4. #4
    Iron Member Contributor Level 2
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    3 days in a row. Customer service where u at?

  5. #5

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    My problem here was that I did not receive rewards from some successful rank defenses ( the 10 arena points ).

    It happened yesterday.

    Account ID: 3790874
    Server: ice Mage

  6. #6
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    Betty please rescue us

  7. #7
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by NightSlash View Post
    3 days in a row. Customer service where u at?
    Dear Leader
    Sorry for the inconvenience. How many days have you missed the Arena Rewards please? We will confirm your case and re-send rewards to you as soon as we can. And our developer is working on fixing the problem. Thanks.

    Best Regards
    Betty

  8. #8
    Iron Member Contributor Level 2
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    Quote Originally Posted by Betty View Post
    Dear Leader
    Sorry for the inconvenience. How many days have you missed the Arena Rewards please? We will confirm your case and re-send rewards to you as soon as we can. And our developer is working on fixing the problem. Thanks.

    Best Regards
    Betty
    4 days. Thanks!

  9. #9
    Iron Member Contributor Level 2
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    310

    Same here tonight with my 3 servers...
    Principal one is:

    Character: astriel
    Server: cleric

  10. #10

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    Dear admin..
    This past few weeks some of my successful defense in arena does not give me 10 gladiator coins in mailbox.. Please check.. thank you..
    Id no: 4678377

  11. #11
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by NightSlash View Post
    4 days. Thanks!
    Dear Leader
    Sorry for the inconvenience. We will check your logs and re-send rewards to you as soon as we can. And our developer told us that the bug has been fixed. Thanks.

    Best Regards
    Betty

  12. #12

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    I dont have it too

    I dont have my arena rewards sent to me as well
    My ID: 3659117
    Name: Zaraphus
    server 23 Mountain

  13. #13
    Iron Member Contributor Level 2
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    Also did not get arena rewards

    Hi Betty,
    Today I did not get my arena rewards, even though you stated that the developers have fixed the bug.

    Server 3; Emberstar
    Account ID: 1140575
    Nickname: I♏️Spite

    Thank you.

  14. #14
    Iron Member Contributor Level 1
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    I don't get arena rewards too

    My ID: 2846266
    Name: Levin
    server 16 Wind Master

  15. #15

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    Character name: DarkSora
    Hero level: 73
    Account ID: 1110094
    Server 2 Admiral

    Only happen to me today no arena rewards QQ

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