Season rewards not received

[Piulitsa]

Hello.

As the ranked season has ended, I entered the game yesterday to check my reward and maybe to buy some heroes.

After I logged in and read my emails/notifications from the game, I noticed that I didn't received any reward: games and the chest according to my season ranked (Master 4).

An you please check and fix this? I like the game and I don't want to quit after I bought some gems, and played it for a while just because of a small issue that can be remedied.

Thank you

Server: 2 Europe
Name: Piulitsa
Id: 25459668

[kutran0303]

tôi không nhận được kim cương thưởng mùa giải (soveregin 2*)
máy chủ 3 châu á
id 34907704
name NaBoKuTo1516
name forum kutran0303
email tranduoc693@gmail.com

[zlDevourer]

Same problem. Plat V Rank Server 1 (America)
ID:37194111

[Zorokiaser]

Same here,I thought I was alone