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Thread: Artifact Scabbardless blade issue

  1. #1
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    Artifact Scabbardless blade issue

    Hi

    The scabbardless blade artifact purchase didnt work, game just quit back to main home screen.
    Now when i click on the question mark, a dialog pops up that says "This hero can gain Artifact", so i cant even redo it, even though I did collect the 60 required for the first one.
    Artifact worked fine for matchless hammer and sky guardian, and both are completed for the first 60.
    My accountId is 7924516

    Thanks for looking into this.
    Ty.

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Tyranny.1 View Post
    Hi

    The scabbardless blade artifact purchase didnt work, game just quit back to main home screen.
    Now when i click on the question mark, a dialog pops up that says "This hero can gain Artifact", so i cant even redo it, even though I did collect the 60 required for the first one.
    Artifact worked fine for matchless hammer and sky guardian, and both are completed for the first 60.
    My accountId is 7924516

    Thanks for looking into this.
    Ty.
    Dear Leader
    Sorry for the inconvenience. Please also attach a screenshot so that we know where to check. You could upload the screenshot to imgur.com and then post the link here. Thanks.

    Best Regards
    Betty

  3. #3
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    Click image for larger version. 

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  4. #4
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Tyranny.1 View Post
    Click image for larger version. 

Name:	Screenshot_20190823-085805.jpg 
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Size:	56.1 KB 
ID:	24419
    Click image for larger version. 

Name:	Screenshot_20190823-085814.jpg 
Views:	0 
Size:	65.1 KB 
ID:	24420
    Dear Leader
    Our developer told me that he's fixed the abnormal data. Please try again. Thanks.

    Best Regards
    Betty

  5. #5
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    Hi

    Nope, sorry, still the same problem.

  6. #6
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Tyranny.1 View Post
    Hi

    Nope, sorry, still the same problem.
    Dear Leader
    Does it only happen to your scarbbardless blade please?

    Best Regards
    Betty

  7. #7
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    Yes, as stated in my original post, "Artifact worked fine for matchless hammer and sky guardian, and both are completed for the first 60."

  8. #8
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Tyranny.1 View Post
    Yes, as stated in my original post, "Artifact worked fine for matchless hammer and sky guardian, and both are completed for the first 60."
    Dear Leader
    Sorry for the inconvenience. We will have our developer check again. Thanks.

    Best Regards
    Betty

  9. #9
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    This seems to be working now. Thanks.

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