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Thread: My Account has started from new again...WHY?

  1. #16
    Iron Member Contributor Level 1
    Join Date
    Apr 2014
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    6
    whenever I log on I am on a new server and i am on a new account. why isn't my logon goin to my city that I built up

  2. #17
    Iron Member Contributor Level 1
    Join Date
    Apr 2014
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    Still not fixed and no reply from cusssssssssstomer support

  3. #18
    Iron Member Contributor Level 1
    Join Date
    Apr 2014
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    Listen, we invest a lot of money in this game and this is how you treat us. You hijacked my account to another server. that's not where my city is. I put a lot of time and money into this and you have the gall to ignore me. I want to play my game or get my money back. I have filed complaints with paypal. this is no way to get customers. who the hell do you think you are.

  4. #19
    no response still !

  5. #20
    Iron Member Contributor Level 1
    Join Date
    Apr 2014
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    Open a dispute in paypal and escalate the claim. demand your money back. hound their ass. if i was a free loader this wouldn't be a problem but I paid good money for this. and I want it back if this is not settled.

  6. #21
    Iron Member Contributor Level 1
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    Apr 2014
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    This is getting beyond a joke now, just answer our question please it seems that it is a very wide problem and needs to be sorted out, soonest

  7. #22
    Iron Member Contributor Level 1
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    Apr 2014
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    i guess we are only worth giving money. gee i was about to buy more gems but since they are treating me like shit I guess not. and all my prior purchases? Im contesting them through pay pal.

  8. #23
    Administrator Contributor Level 10 Ember's Avatar
    Join Date
    Nov 2013
    Posts
    1,101
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    Hi we apologize for this issue. It seems some accounts accociated with Facebook have been messed up and players were unable to login Realm 1. We are working on this and I can 100% assure you that all the accounts still exist. We will figure out a way to let you guys back in asap.

  9. #24
    Iron Member Contributor Level 1
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    Apr 2014
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    I'm in realm 3 it's not just realm 1 that's mess up. also what compensation do we get for this trouble?

  10. #25
    Iron Member Contributor Level 1
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    Apr 2014
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    WAS in realm 3. there I was Hippolyta. Adana I think is the name/

  11. #26
    Iron Member Contributor Level 1
    Join Date
    Apr 2014
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    Logged in this time and original is back, deathwhip is still in the alliance though and good to see Evony give absolutely nothing for all the trouble

  12. #27
    Gold Member Contributor Level 7
    Join Date
    Nov 2013
    Location
    Carthage, TN
    Posts
    260
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    15
    My friend go his account back in realm 1 now and as always nothing from evony to help with the time he couldn't be on this account....Glad he is back with us though

  13. #28
    my account has been reset and started all over again on a new realm???

  14. #29

    Join Date
    Apr 2014
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    Yeah me too!

  15. #30

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