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Thread: Account recovery

  1. #1
    New Comers
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    Account recovery

    Hello
    I have replaced my android phone and installed heroes arena on my new device and cannot get my old account back (
    My ingame name was cububau on europe/uk
    My new game Id is 28422748
    Thank you

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Cububau View Post
    Hello
    I have replaced my android phone and installed heroes arena on my new device and cannot get my old account back (
    My ingame name was cububau on europe/uk
    My new game Id is 28422748
    Thank you
    Dear Player
    We've re-linked your account now. You should be able to play your main account again. Thanks.

    Best Regards
    Betty

  3. #3
    New Comers
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    Helo,

    I have another problem now...
    When i open game there is message with last season ranked rewards...
    I can only press ''CLAIM'' but nothing happens, no matter how many times i press CLAIM it stays like that for hours..
    Can yo help me with this problem?

    Thank you

  4. #4
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    i have the same problem

  5. #5
    New Comers Contributor Level 1
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    I need recover old account to
    Old SpookyMan lvl 99 new Mauwi lvl 3

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