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Thread: does anyone have also the problem to enter the game?

  1. #1
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    Angry does anyone have also the problem to enter the game?

    does anyone have also the problem to enter the game? i can not enter from the day before yesterday. always give the connection error.

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by xuchun View Post
    does anyone have also the problem to enter the game? i can not enter from the day before yesterday. always give the connection error.
    Dear Leader
    Could you tell us your account id and game version number to check please? Thanks.

    Best Regards
    Betty

  3. #3
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    Dear Betty
    thanks for your reply. My ID is 7094856, and versi number is 2.1.136.0. Thank you!

  4. #4
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by xuchun View Post
    Dear Betty
    thanks for your reply. My ID is 7094856, and versi number is 2.1.136.0. Thank you!
    Dear Leader
    Sorry for the inconvenience. It seems that you login the game from China where we cannot act fast to resolve network problems because of the local laws. But our engineer told me that we could be able to fix it by the end of this week. You may try use some proxy or vpn services before we can fix the connection problem there. Sorry for the inconvenience and thank you for your support.

    Best Regards
    Betty

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