Grand Arena Problem!!

[darkness404]

Server: 113 Amun Sing

Character Name:[BxR]Sabun

Account ID:16966889

Device(optional): BlueStack Program

Estimate Time of Problem: None

Problem Detail:I defeated the opponent during the Grand Arena Duel but it seems to be defeated in the records(google translate). In short I won the duel and was defeated? Why is that?

Proof:

[Betty]

Server: 113 Amun Sing

Character Name:[BxR]Sabun

Account ID:16966889

Device(optional): BlueStack Program

Estimate Time of Problem: None

Problem Detail:I defeated the opponent during the Grand Arena Duel but it seems to be defeated in the records(google translate). In short I won the duel and was defeated? Why is that?

Proof:

Dear Leader
If it happened right before or after the version update. It would be normal, because sometimes we have to reset the random seed, and even a line of code change because of a minor bug fix could sometimes affect the battle outcome. If not, please also take a screenshot which also shows your heroes and your opponent's name so that we know which match to check. By the way, the video seems to be unavailable to me. Thanks.

Best Regards
Betty

[darkness404]

Is this picture appropriate?

[Betty]

Is this picture appropriate?

Dear Leader
This one is good. We will ask our developers to see if it was an update problem or a bug. Thank you.

Best Regards
Betty

[darkness404]

I thank you. For taking care of me.