Hi Betty. I have a friend who is suffering from unfit game screen size. The whole screen is zoomed in(?) and some of the buttons are not pressable. What can he do in order to fix this problem?
Thank you
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Thread: Game screen size problem
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12-07-2018, 07:42 AM #1Iron Member Contributor Level 2
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Game screen size problem
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12-07-2018, 08:56 AM #2New Comers Contributor Level 1
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I have the same problem. The screen doesn't fit
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12-10-2018, 05:03 AM #3Administrator Contributor Level 12
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Dear Player
Originally Posted by Joonzi
Sorry for the inconvenience. Could you tell us the account id and device model to check please? Thanks.
Best Regards
Betty
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12-11-2018, 07:04 AM #4Iron Member Contributor Level 2
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My friend has same problem too. This his id 24818172. He used Redmi 5 plus. Pls fix this Betty. Betty I got another friend who got same problem too , his id 25350970 , he used Asus Zenfone Max M1 Pro.
Thanks Betty
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12-11-2018, 08:22 PM #5Iron Member Contributor Level 1
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Screen size
I also have the saMe issue Originally Posted by Betty
I'd 7564191
I use an LG g6
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12-12-2018, 12:43 AM #6Iron Member Contributor Level 2
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Originally Posted by Betty
So his id is 11879235 and the device model is LG G6.
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12-12-2018, 01:27 AM #7Administrator Contributor Level 12
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Dear Player Originally Posted by Miauww
Could you also take a screenshot of your screen please? So that we could have a further check. Thanks.
Best Regards
Betty
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12-13-2018, 04:51 AM #8New Comers
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Tôi cũng gặp vấn đề về màn hình. Id : 24712660. Asus Zenfone mà m1 pro
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12-13-2018, 04:59 AM #9New Comers
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Tôi cũng gặp vấn đề về màn hình.
Id : 24712660.
Asus Zenfone Max M1 Pro.
https://photos.app.goo.gl/NJz2c2HY9idc25Lx7
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12-13-2018, 06:51 AM #10Administrator Contributor Level 12
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Dear Player Originally Posted by Xitrum(+)
Sorry for the inconvenience. We will report your case to our developers and hope that it can be fixed soon. Thank you.
Best Regards
Betty
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12-15-2018, 11:00 AM #11Iron Member Contributor Level 2
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Its look like Xitrum photos , over zoom. Can u fixed it Betty
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12-19-2018, 05:11 AM #12Administrator Contributor Level 12
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Dear Player Originally Posted by Miauww
We are working on it now, thanks.
Best Regards
Betty
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12-19-2018, 06:00 PM #13Iron Member Contributor Level 2
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I have also the same problem. My screen also does not fit. My I'd is 8617289.
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12-23-2018, 01:31 AM #14New Comers
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Same, I have also same problem. Asus zenfone max m1 pro. My I'd is 21024528.
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12-29-2018, 11:34 PM #15New Comers Contributor Level 1
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i use xiaomi redmi note 5 pro phone, i can't change my account on this phone, i need to login to the old id: 14039893. the current id account on the device id: 25982153. can you help I switch between these two accounts on the same device.
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