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Thread: I lost my account

  1. #1
    New Comers Contributor Level 1
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    I lost my account

    OLD ID: 592445
    NICK: AYOOB DAII
    NEW ID: 24992517

    I lost my login because it's been too long, I have to recover my account

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Player
    We will process your re-link request as soon as possible. Thanks.

    Best Regards
    Betty

  3. #3
    New Comers Contributor Level 1
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    OK ,awaiting

  4. #4
    New Comers Contributor Level 1
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    Please, if you can expedite the process, thank you

  5. #5
    New Comers Contributor Level 1
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    Betty??? nothing yet ???

  6. #6
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by ayoobdaii View Post
    Betty??? nothing yet ???
    Dear Player
    I am sorry for the slow process. If I had the access, I can do it for you in just 2 minutes. The admin who has the access is working on an urgent task at the moment that we have to wait some more time. You may try send an in-game support ticket may be one of our representatives there also have the access to help. thank you.

    Best Regards
    Betty

  7. #7
    Iron Member Contributor Level 1
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    Hi i install HC after a long time and i wont to know can i continue where i left or do i have to start all ober again. Old acc: golub89

  8. #8
    Iron Member Contributor Level 1
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    Quote Originally Posted by golub89 View Post
    Hi i install HC after a long time and i wont to know can i continue where i left or do i have to start all ober again. Old acc: golub89
    Old nickname was Dixie. I delete that old google acc and create new one so i wonder can i play HC where i left or do i need to go from begining

  9. #9
    New Comers Contributor Level 1
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    Betty until today I did not get my account back, what could have happened?

  10. #10
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by ayoobdaii View Post
    Betty until today I did not get my account back, what could have happened?
    Dear Player
    Sorry for the delay. Please send in-game support ticket for re-linking accounts. Our supervisor granted most of our in-game support representatives the access to re-link accounts. I need to post the accounts to the cooperation group and wait for their response. But they also have tons of tickets to deal with that sometimes they doesn't have time to check the channel. So please send an in-game support ticket and our representatives there will kindly help. Thanks.

    Best Regards
    Betty

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