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Thread: iTunes not connecting

  1. #1
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    iTunes not connecting

    Iíve tried to buy a weekly card for 3 days and it keeps saying can not connect to iTunes. A couple other guild mates have the same problem.

    Iíve tried logging out and back in and other things as well that did not work.

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by cobrakaji View Post
    Iíve tried to buy a weekly card for 3 days and it keeps saying can not connect to iTunes. A couple other guild mates have the same problem.

    Iíve tried logging out and back in and other things as well that did not work.
    Dear Leader
    Were you able to buy Apps or other In-App purchases in another game please? Please tell us your iTunes Store region so that we could have a further check. Thanks.

    Best Regards
    Betty

  3. #3
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    Yes I can purchase on everything else. USA North America

  4. #4
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by cobrakaji View Post
    Yes I can purchase on everything else. USA North America
    Dear Leader
    Our developer could not reproduce the problem. Is your iOS system updated to the latest one please? And could you also tell us your account id number to check please? Thanks.

    Best Regards
    Betty

  5. #5
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    Yes itís updated.

    Id - 12670980

  6. #6
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by cobrakaji View Post
    Yes I can purchase on everything else. USA North America
    Dear Leader
    Thank you. We will see if we could find any error log and fix it.

    Best Regards
    Betty

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