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Thread: Want to Transfer Accounts

  1. #1
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    Question Want to Transfer Accounts

    Hello,
    First off, Heroes Charge is pretty awesome. With that being said, I have run into an issue that I am looking to solve. I have two accounts for Heroes Charge (one Android, one IOS) because I used to have a work phone. I found out I am losing my IOS work phone, so I am looking to link my IOS account, which is further progressed, on to my Android Google account even if it means overwriting my old Google account. Linking accounts won't work because the current Android account is a paying account at lvl 63. Can this be done? Like I stated above, I don't care if the current Google account is deleted. I want to keep my IOS account. Here are the details:

    IOS:
    Name: katal1st
    ID: 7976787
    Level 69
    Server 54, Arrec

    Android:
    Name: Demolidor
    ID: 8387652
    Level 63
    Server 57, Pallathion

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by katal1st View Post
    Hello,
    First off, Heroes Charge is pretty awesome. With that being said, I have run into an issue that I am looking to solve. I have two accounts for Heroes Charge (one Android, one IOS) because I used to have a work phone. I found out I am losing my IOS work phone, so I am looking to link my IOS account, which is further progressed, on to my Android Google account even if it means overwriting my old Google account. Linking accounts won't work because the current Android account is a paying account at lvl 63. Can this be done? Like I stated above, I don't care if the current Google account is deleted. I want to keep my IOS account. Here are the details:

    IOS:
    Name: katal1st
    ID: 7976787
    Level 69
    Server 54, Arrec

    Android:
    Name: Demolidor
    ID: 8387652
    Level 63
    Server 57, Pallathion
    Dear Leader
    Please create a new account on your old server, and then give us the follow information to help retrieve your account, we will link your Old Account to your Apple ID/Google Plus and drop the new one. Thanks.

    Old Account ID(Or Character/Server):

    New Account ID(Old Server):


    Best Regards
    Betty

  3. #3
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    I am unable to create a new account, as I already have an account binded to my Google account.

  4. #4
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by katal1st View Post
    I am unable to create a new account, as I already have an account binded to my Google account.
    Dear Leader
    Please switch to server 54 or server 57 to create a new account and then give us the account id. Thanks.

    Best Regards
    Betty

  5. #5
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    Old:
    Name: katal1st
    ID: 7976787
    Level 69
    Server 54, Arrec

    New:
    Name:
    ID: 16160182
    Level 1
    Server 54, Arrec

  6. #6
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by katal1st View Post
    Old:
    Name: katal1st
    ID: 7976787
    Level 69
    Server 54, Arrec

    New:
    Name:
    ID: 16160182
    Level 1
    Server 54, Arrec
    Dear Leader
    We've re-linked your account now. You should be able to play your main account again. Thanks.


    Best Regards
    Betty

  7. #7
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    Hi Betty, how can my partner get his paying account linked from android to iOS heís unable to get it linked as itís a paying account

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