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Thread: lost the account, need help

  1. #1
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    lost the account, need help

    hi betty,
    my friend lost his account and its not connected to facebook or google play
    account name: Huntyyᴺᴾ
    account ID : 7252543
    can you please link the account to following e-mail.
    omarayyobi@gmail.com
    Attached Images Attached Images

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Sabo View Post
    hi betty,
    my friend lost his account and its not connected to facebook or google play
    account name: Huntyyᴺᴾ
    account ID : 7252543
    can you please link the account to following e-mail.
    omarayyobi@gmail.com
    Dear Player
    Sorry for the inconvenience. And we need the account id you see on your device so that we can replace it with your old account. Thanks.

    Best Regards
    Betty

  3. #3
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    This is new account ID please put 7252543 on this oneScreenshot_20181109-134538.jpg

  4. #4
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    Me and my friends have been waiting since friday to play please link the account back, thanks

  5. #5
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    Still looking for help

  6. #6
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Player
    I am sorry. We will process the re-link as soon as possible. Thanks.

    Best Regards
    Betty

  7. #7
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    Dear betty,
    The account isn't fixed yet can you please replace shoes account with huntyy account i dont need shoes account but the huntyy account is important to me and i need it back ASAP. Thanks
    IMG_20181113_143243.jpgScreenshot_20181113-142808.jpg

  8. #8
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Sabo View Post
    Dear betty,
    The account isn't fixed yet can you please replace shoes account with huntyy account i dont need shoes account but the huntyy account is important to me and i need it back ASAP. Thanks
    IMG_20181113_143243.jpgScreenshot_20181113-142808.jpg
    Dear Player
    Sorry for the delay. Our admin has to deal with some urgent tasks which are needed to be done this week. So there would be some delay in account operations. We are sorry about that.

    Best Regards
    Betty

  9. #9
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    This is not good the game hasn't been updated for past 3 months I don't what the urgent tasks could possibly be even so it doesn't take much time to restore the account and I've been waiting for 9 days.

  10. #10
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    10 days and I'm still waiting.....

  11. #11
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    Betty could u pls check my account i have invited 2 of my friend to play but didnt get the invitation reward im asia 3 server my id is 24690850 and my 2 friends id are 24967833 and 24981967

  12. #12
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Player
    I am sorry about that but I don't have access to operate things in the support system that we have to wait till our admins are available again. Thanks.

    Best Regards
    Betty

  13. #13
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    That's just too bad 2 weeks and still I don't have the account wrote tickets to support posted on forums, tried everything.... Can you at least tell me a day or date my friends account will be back?

  14. #14
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    It's been a while now can i please have the account back

  15. #15
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Player
    I am sorry. Only our admin has the access to make those operations but he's still not available at the moment. We will process the requests as soon as possible. T

    Best Regards
    Betty

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