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Thread: Caught in an update loop when trying to access the test server

  1. #1
    Silver Member Contributor Level 5
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    May 2015
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    Caught in an update loop when trying to access the test server

    Support recently gave me access to the test server (i.e. it became visible in the server list on my account). When I go to enter the test server however, I am told that an update available and get caught in an update loop which .

    The test server is only visible to be clicked on when I open the app downloaded through the Amazon app store. When I download Heroes Charge HD through the android app store, I do not see the test server visible to be entered.

    Can you please look to help me enter the test server and get out of the update loop?

    ID: 20156410

    Edit:
    To clarify, I have both of these apps installed:
    Non-HD Amazon Appstore version
    HD Android Play Store version

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by blearutone View Post
    Support recently gave me access to the test server (i.e. it became visible in the server list on my account). When I go to enter the test server however, I am told that an update available and get caught in an update loop which .

    The test server is only visible to be clicked on when I open the app downloaded through the Amazon app store. When I download Heroes Charge HD through the android app store, I do not see the test server visible to be entered.

    Can you please look to help me enter the test server and get out of the update loop?

    ID: 20156410

    Edit:
    To clarify, I have both of these apps installed:
    Non-HD Amazon Appstore version
    HD Android Play Store version
    Dear Leader
    We've re-added you to the test server. Please try again. Thanks.

    Best Regards
    Betty

  3. #3
    New Comers
    Join Date
    Feb 2018
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    Hi Betty,

    My friend and I have the same problem, please re-add us to the test server.
    ID:.28335783‧28632786

    Thank you

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