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Thread: Recover my account please!

  1. #1
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    Recover my account please!

    Hi Betty,

    I wanted to get back into this game and was wondering if you could recover my accout.

    I believe my username was JT97, havenít played since 2015

    My new account # is 29028126

    Device: IOS

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by JT97 View Post
    Hi Betty,

    I wanted to get back into this game and was wondering if you could recover my accout.

    I believe my username was JT97, havenít played since 2015

    My new account # is 29028126

    Device: IOS
    Dear Leader
    Please recall that if you ever changed your username. We don't find any matches for JT97. Thanks.

    Best Regards
    Betty

  3. #3
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    Quote Originally Posted by Betty View Post
    Dear Leader
    Please recall that if you ever changed your username. We don't find any matches for JT97. Thanks.

    Best Regards
    Betty
    Hi Betty. I think it’s a variation of that. Perhaps it’s just Jacky? Jacky97, Jacky7 or Jackytran

    I also have proof of in-game purchase if necessary Click image for larger version. 

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  4. #4
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Leader
    Sorry again. None of the above names matched. And for Apple's receipts, it cannot be used to find your account because the receipt number and the one we received are indeed different for the same order, Apple didn't share it openly for security consideration. Thanks.

    Best Regards
    Betty

  5. #5
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    Quote Originally Posted by Betty View Post
    Dear Leader
    Sorry again. None of the above names matched. And for Apple's receipts, it cannot be used to find your account because the receipt number and the one we received are indeed different for the same order, Apple didn't share it openly for security consideration. Thanks.

    Best Regards
    Betty
    Hi Betty thanks for letting me know. Maybe it’s just JT, JackyT, actionjackson, jackytrann, Piplupstar. I’ll try to think of the previous names I may have named it. Is there any other way other than Name ID that can help get my account back?

  6. #6
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by JT97 View Post
    Hi Betty thanks for letting me know. Maybe itís just JT, JackyT, actionjackson, jackytrann, Piplupstar. Iíll try to think of the previous names I may have named it. Is there any other way other than Name ID that can help get my account back?
    Dear Leader
    We still could not find any matches. Sorry about that.

    Best Regards
    Betty

  7. #7
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    Quote Originally Posted by Betty View Post
    Dear Leader
    We still could not find any matches. Sorry about that.

    Best Regards
    Betty
    I’m thinking it’s something similar to what I’ve already wrote so perhaps:
    Jackytran7
    JT007
    Jacky
    Jack
    JT7
    Actionjacksonn

    Thanks for your time Betty

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