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Thread: Betty , My graph is weird.

  1. #1
    Iron Member Contributor Level 2
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    Betty , My graph is weird.

    Thank you for always fast feedback, Betty.
    I want to ask you one thing.
    I have a special graph.

    하하.jpg
    Name : Lemon Teaღ -> 猫MilkTea ( change nickname )
    ID : 4243467
    Sever : Asian Sever

    My graph became weird at some point from 6th season.

    그래프1.jpg
    Total Score - minus
    I looked for a reason why

    Betty, look at this.
    ze.jpg
    long time ago i play Gildas
    Damage received -10384381
    I don't know why,
    after that my graph became Weird.

    z.jpg
    betty , Can you delete data? Damage received
    I want a normal graph.

    My first graph total score is - minus 680

    now playing a lot. - minus 28.8

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Lyn View Post
    Thank you for always fast feedback, Betty.
    I want to ask you one thing.
    I have a special graph.

    하하.jpg
    Name : Lemon Teaღ
    ID : 4243467
    Sever : Asian Sever

    My graph became weird at some point from 6th season.

    그래프1.jpg
    Total Score - minus
    I looked for a reason why

    Betty, look at this.
    ze.jpg
    long time ago i play Gildas
    Damage received -10384381
    I don't know why,
    after that my graph became Weird.

    z.jpg
    betty , Can you delete data? Damage received
    I want a normal graph.

    My first graph total score is - minus 680

    now playing a lot. - minus 28.8
    Dear Player
    For the minus number problem, we will report them to our developers. For other problems, please highlight the problem in your screenshot so that we know where to check. Thanks.

    Best Regards
    Betty

  3. #3
    Iron Member Contributor Level 2
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    Quote Originally Posted by Betty View Post
    Dear Player
    For the minus number problem, we will report them to our developers. For other problems, please highlight the problem in your screenshot so that we know where to check. Thanks.

    Best Regards
    Betty
    minus.jpg minus2.jpgminus3.jpg
    ok , thanks betty
    I want to solve this problem.
    highlight a minus for screenshot

    minus is only Rank play

  4. #4
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Player
    Are these minus numbers only show in Gildas' statistics please? Our developer said that we may have to reset it to fix the problem. Thanks.

    Best Regards
    Betty

  5. #5
    Iron Member Contributor Level 2
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    Quote Originally Posted by Betty View Post
    Dear Player
    Are these minus numbers only show in Gildas' statistics please? Our developer said that we may have to reset it to fix the problem. Thanks.

    Best Regards
    Betty
    yes .. only Gildas
    What should I do?

  6. #6
    Platinum Member Contributor Level 8
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    you gave permission to reset so... they have to reset it <3 o.0

  7. #7
    Iron Member Contributor Level 2
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    Quote Originally Posted by RwbyRave View Post
    you gave permission to reset so... they have to reset it <3 o.0
    Thank you.
    i understand

  8. #8
    Iron Member Contributor Level 2
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    Quote Originally Posted by Betty View Post
    Dear Player
    Are these minus numbers only show in Gildas' statistics please? Our developer said that we may have to reset it to fix the problem. Thanks.

    Best Regards
    Betty
    I played Zildas once.
    The results are the same.
    Still minus

  9. #9
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Player
    I've just sent your account id to our developers and requested them to help reset Gildas's statistics on your account. Thanks.

    Best Regards
    Betty

  10. #10
    Iron Member Contributor Level 2
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    Quote Originally Posted by Betty View Post
    Dear Player
    I've just sent your account id to our developers and requested them to help reset Gildas's statistics on your account. Thanks.

    Best Regards
    Betty
    I really appreciate your help. Thanks you Betty

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