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Thread: Didn't receive invite reward

  1. #1
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    Didn't receive invite reward

    Hi. I messaged customer support already but no response yet. I invited my friend via my link and he downloaded yeatersay and got to lvl 8 but I'm not getting any rewards. I had to add him as a friend manually in the game even though I have invited him via the link in game.
    My ign :lordspector
    Id: 15802908

    My friends details:
    Ign: graysham
    Id:23720464

    Please look onto this
    Thank you.

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Lordspector View Post
    Hi. I messaged customer support already but no response yet. I invited my friend via my link and he downloaded yeatersay and got to lvl 8 but I'm not getting any rewards. I had to add him as a friend manually in the game even though I have invited him via the link in game.
    My ign :lordspector
    Id: 15802908

    My friends details:
    Ign: graysham
    Id:23720464

    Please look onto this
    Thank you.
    Dear Player
    It's fixed now. Please check again. Thank you.

    Best Regards
    Betty

  3. #3
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    Hi Betty.
    Thanks for the response. Graysham is not showing up in my invite list and I'm not receiving any of the rewards as he levels up.So far he's lvl 8 I believe and didn't get the rewards for him reaching lvl 6 and don't believe I'll receive future rewards either as he levels up. Please can you check it out?

  4. #4
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Lordspector View Post
    Hi Betty.
    Thanks for the response. Graysham is not showing up in my invite list and I'm not receiving any of the rewards as he levels up.So far he's lvl 8 I believe and didn't get the rewards for him reaching lvl 6 and don't believe I'll receive future rewards either as he levels up. Please can you check it out?
    Dear Player
    Please attach a screenshot here which shows that your friend is still not listed so that we can ask our admin to check again. Thanks.

    Best Regards
    Betty

  5. #5
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    Please see screenshots attached
    Attached Images Attached Images

  6. #6
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Player
    Sorry for the inconvenience. We will check again and fix it. Thanks.

    Best Regards
    Betty

  7. #7
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Lordspector View Post
    Please see screenshots attached
    Dear Player
    Our admin told me that 23720464 just logged the game once. Maybe he just quit before meeting the prerequisites for you to claim the rewards. And it's not a level 8 account. Maybe you gave the wrong one. Thanks.

    Best Regards
    Betty

  8. #8
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    Sorry Betty I apologise I made a mistake on one digit.he's up around lvl 20 he is now. His ID is 23720465 Graysham and been logged in good few times so hope you can sort and get me my rewards, free hero and him added to my Invited friends list. Thank you. Please see screenshot attached from his account info from a few days ago.
    Attached Images Attached Images

  9. #9
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Lordspector View Post
    Sorry Betty I apologise I made a mistake on one digit.he's up around lvl 20 he is now. His ID is 23720465 Graysham and been logged in good few times so hope you can sort and get me my rewards, free hero and him added to my Invited friends list. Thank you. Please see screenshot attached from his account info from a few days ago.
    Dear Player
    We will re-send your friends ID to our admin and he will review your case again. Thanks.

    Best Regards
    Betty

  10. #10
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    Many thanks Betty I look forward to your reply this evening

  11. #11
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    Any update on this Betty?

  12. #12
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Lordspector View Post
    Any update on this Betty?
    Dear Player
    The reward should have been sent. Thanks.

    Best Regards
    Betty

  13. #13
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    Thanks Betty its sorted now

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