Hi admin. Im not sure if youre gonna answer me this time but one of my guild members lost his account when logged in with a new phone. He linked facebook account with AOH but still starting with lvl 1 accound. Would you mind email me what you need in order to find him his account back please.
wodnjsdl6803@gmail.com
Regards
Results 1 to 5 of 5
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08-14-2018, 06:15 AM #1Iron Member Contributor Level 2
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- Mar 2017
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Lost account when logging in with a new phone
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08-15-2018, 01:36 AM #2Administrator Contributor Level 12
- Join Date
- Sep 2014
- Posts
- 24,278
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Dear Player
Originally Posted by Joonzi
Please tell us your old account's in-game name and the new account id you see on your device now so that we can replace it with your old account. Thanks.
Best Regards
Betty
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08-16-2018, 02:31 AM #3Iron Member Contributor Level 2
- Join Date
- Mar 2017
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- 16
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- 5
Thank you for the reply
His old ingame name is ༒VIP༒웅갱워니 (id# 11764431) and current id# is 23114370
I really appreciate that you help us.
Regards
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08-17-2018, 02:55 AM #4Administrator Contributor Level 12
- Join Date
- Sep 2014
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Dear Player Originally Posted by Joonzi
Thank you for the reply
His old ingame name is ༒VIP༒웅갱워니 (id# 11764431) and current id# is 23114370
I really appreciate that you help us.
Regards
We've re-linked your account now. You should be able to play your main account again. Thanks.
Best Regards
Betty
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08-17-2018, 09:32 AM #5Iron Member Contributor Level 2
- Join Date
- Mar 2017
- Posts
- 16
- Rep Power
- 5
Thank you so much Betty. He is now happy that he got it back!!!
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