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Thread: Help pls, my account is loss

  1. #1
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    Help pls, my account is loss

    Betty please, I need help with my account, it turns out that my friend changed his data to put his account and now I can not enter, my facebook and mail were paired with your account, I do not know what to do, help please
    my user was [Punchline] and my ID: 14079059 my gmail is oigapaisaoficial@gmail.com
    I write in the support email but nothing answer me

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Santiago Monsalve View Post
    Betty please, I need help with my account, it turns out that my friend changed his data to put his account and now I can not enter, my facebook and mail were paired with your account, I do not know what to do, help please
    my user was [Punchline] and my ID: 14079059 my gmail is oigapaisaoficial@gmail.com
    I write in the support email but nothing answer me
    Dear Player
    Please tell us your old account's in-game name and the new account id you see on your device now so that we can replace it with your old account. Thanks.

    Best Regards
    Betty

  3. #3
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    The account new is
    User: ×Punchline×
    ID: 22408825
    My old account (the one that I want to recover) is
    User: [Punchline]
    ID: 14079059
    Thanks for the help Betty, good morning ✨

  4. #4
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    Betty help please ):

  5. #5
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Santiago Monsalve View Post
    The account new is
    User: ×Punchline×
    ID: 22408825
    My old account (the one that I want to recover) is
    User: [Punchline]
    ID: 14079059
    Thanks for the help Betty, good morning ✨
    Dear Player
    We've re-linked your account now. You should be able to play your main account again. Thanks.

    Best Regards
    Betty

  6. #6
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    Veeeery veryyy thanks, I really happy for this help Betty, greetings from Colombia! ✨

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