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Thread: восстановить акаунт

  1. #31
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Prof View Post
    Вот новая покупка: Attachment 14390

    lysokonlilia@gmail.com
    Сервер: 112 Mar Waran
    Ник: ®Liliya
    LVL: 109
    VIP: 16
    Новый аккаунт:
    Сервер: 112 Mar Waran
    LVL: 1
    ID: 28905317
    Ник: NickName
    Новая почта: FeatofWill@gmail.com
    Dear Leader
    We've re-linked your account now. You should be able to play your main account again. Thanks.

    Best Regards
    Betty

  2. #32
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    Quote Originally Posted by Betty View Post
    Dear Leader
    We've re-linked your account now. You should be able to play your main account again. Thanks.

    Best Regards
    Betty
    Betty, thanks you!

  3. #33
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    Здравствуйте! Прошу перенести данные с аккаунта: nistifini@gmail.com
    Сервер: 112 Mar Waran
    Ник: Natana®
    LVL: 110
    VIP: 7
    ID: 25294431
    Новый аккаунт:
    Сервер: 112 Mar Waran
    LVL: 1
    ID: 29176054
    Ник: NickName
    Новая почта: millionDollars1980@gmail.com

    Last purchase screenshot: Attachment 14448

  4. #34
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Nisti View Post
    Здравствуйте! Прошу перенести данные с аккаунта: nistifini@gmail.com
    Сервер: 112 Mar Waran
    Ник: Natana®
    LVL: 110
    VIP: 7
    ID: 25294431
    Новый аккаунт:
    Сервер: 112 Mar Waran
    LVL: 1
    ID: 29176054
    Ник: NickName
    Новая почта: millionDollars1980@gmail.com

    Last purchase screenshot: Attachment 14448
    Dear Leader
    I am sorry. We can see that the account is active yesterday. And we only help retrieve lost accounts. Thanks.

    Best Regards
    Betty

  5. #35
    Bronze Member Contributor Level 3
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    Quote Originally Posted by Betty View Post
    Dear Leader
    I am sorry. We can see that the account is active yesterday. And we only help retrieve lost accounts. Thanks.

    Best Regards
    Betty
    Betty, пожалуйста помогите мне. Нужно перенести игру на новое устройство, с новым аккаунтом gmail, старое устройство останется при своём аккаунте. Мне нужен доступ на новом устройстве.

  6. #36
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    Betty, когда мне рассчитывать на помощь?

  7. #37
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    Очень неудобно использовать аккаунт, прошу решить проблему... Перенесите пожалуйста поскорее.

  8. #38
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Leader
    You can reset your new phone and log in your old email on it and then you can retrieve your account on your new device now. We just cannot relink accounts which we don't see any login problems. Thanks.

    Best Regards
    Betty

  9. #39
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    Quote Originally Posted by Betty View Post
    Dear Leader
    You can reset your new phone and log in your old email on it and then you can retrieve your account on your new device now. We just cannot relink accounts which we don't see any login problems. Thanks.

    Best Regards
    Betty
    Мне необходимо пользоваться новой email... неужели нужно перестать заходить в игру, чтобы были видны проблемы? Betty, прошу всё таки оказать мне помощь или сказать, что нужно сделать, чтобы её получить.

  10. #40
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Nisti View Post
    Мне необходимо пользоваться новой email... неужели нужно перестать заходить в игру, чтобы были видны проблемы? Betty, прошу всё таки оказать мне помощь или сказать, что нужно сделать, чтобы её получить.
    Dear Leader
    Sorry for the inconvenience. For security purpose, please link or attach the screenshots of your purchase history here or by PM as a proof of account ownership. And I will try ask our admin and see if we could do this for you. And he will determine if he will re-link your account. Thanks.

    Best Regards
    Betty

  11. #41
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    Quote Originally Posted by Betty View Post
    Dear Leader
    Sorry for the inconvenience. For security purpose, please link or attach the screenshots of your purchase history here or by PM as a proof of account ownership. And I will try ask our admin and see if we could do this for you. And he will determine if he will re-link your account. Thanks.

    Best Regards
    Betty
    Click image for larger version. 

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ID:	14449
    Click image for larger version. 

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ID:	14450

  12. #42
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    Прошу перенести данные с аккаунта: nistifini@gmail.com
    Сервер: 112 Mar Waran
    Ник: Natana®
    LVL: 110
    VIP: 7
    ID: 25294431
    Новый аккаунт:
    Сервер: 112 Mar Waran
    LVL: 1
    ID: 29176054
    Ник: NickName
    Новая почта: millionDollars1980@gmail.com

  13. #43
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Nisti View Post
    Прошу перенести данные с аккаунта: nistifini@gmail.com
    Сервер: 112 Mar Waran
    Ник: Natana®
    LVL: 110
    VIP: 7
    ID: 25294431
    Новый аккаунт:
    Сервер: 112 Mar Waran
    LVL: 1
    ID: 29176054
    Ник: NickName
    Новая почта: millionDollars1980@gmail.com
    Dear Leader
    Your new account is not linked to any email yet. Please login the gmail you want before running the game and then your new account will be linked to the new email. If the email is already linked to an account. You will have to reset your new device and try again. Thanks.

    Best Regards
    Betty

  14. #44
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    Quote Originally Posted by Betty View Post
    Dear Leader
    Your new account is not linked to any email yet. Please login the gmail you want before running the game and then your new account will be linked to the new email. If the email is already linked to an account. You will have to reset your new device and try again. Thanks.

    Best Regards
    Betty
    Не совсем понятно, но вроде сделано. Как сейчас?

  15. #45
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Nisti View Post
    Не совсем понятно, но вроде сделано. Как сейчас?
    Dear Leader
    Our admin told me that we don't have the option to change email in our support system. If we re-link the account for you. You will not be able to login the one on your device again.
    You can change your phone's Gmail account and it doesn't affect your game account. You can just mark down your account id and when you are not able to login. We can fix it for you. Thanks.

    Best Regards
    Betty

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