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Thread: I need help Betty and Ember asap

  1. #1
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    Exclamation I need help Betty and Ember asap

    Hi Ember and Betty, is it possible for you to transfer my VIP to my main server because I purchased diamonds in a wrong server I supposed to purchase it to my main account I need your response asap

  2. #2
    Universal Leader Contributor Level 10 [BG]Archon's Avatar
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    I'll save you some time - post your account ID in both servers (including server #), your ingame alias and the transaction ID associated with the purchase.
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  3. #3
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    Quote Originally Posted by [BG]Archon View Post
    I'll save you some time - post your account ID in both servers (including server #), your ingame alias and the transaction ID associated with the purchase.
    thanks men never expect someone will give that kinda idea

  4. #4
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    Quote Originally Posted by Drk$ul View Post
    Hi Ember and Betty, is it possible for you to transfer my VIP to my main server because I purchased diamonds in a wrong server I supposed to purchase it to my main account I need your response asap
    Account ID:27652256 I dont need the diamonds I just need the VIP lvl you could just delete that account after you transfer because i dont even use that account my main account ID:25323638

  5. #5
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Leader
    We can only help for a single order if you have bought gems on a non-active account. Please place another order for your main account and STOP at the last step when it asks you to confirm the payment. And then we could confirm the order for you. Thanks.

    Best Regards
    Betty

  6. #6
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    Quote Originally Posted by Betty View Post
    Dear Leader
    We can only help for a single order if you have bought gems on a non-active account. Please place another order for your main account and STOP at the last step when it asks you to confirm the payment. And then we could confirm the order for you. Thanks.

    Best Regards
    Betty
    Is this right?
    Attached Images Attached Images

  7. #7
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Drk$ul View Post
    Is this right?
    Dear Leader
    We have to check our order system first. Please also give us the account id for your wrong placed order and the receipt number of that order which are needed for our admin to confirm this one for you. Thanks.

    Best Regards
    Betty

  8. #8
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    Quote Originally Posted by Betty View Post
    Dear Leader
    We have to check our order system first. Please also give us the account id for your wrong placed order and the receipt number of that order which are needed for our admin to confirm this one for you. Thanks.

    Best Regards
    Betty
    The ID of wrong placed order is 27652256
    Attached Images Attached Images
    Last edited by Drk$ul; 06-20-2018 at 08:31 AM. Reason: Attachment

  9. #9
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Leader
    Our admin said that the order was made in 2017 that we could not do anything now. I thought that you just made a wrong order by mistake a couple of days ago. Thanks.

    Best Regards
    Betty

  10. #10
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    Unhappy

    Quote Originally Posted by Betty View Post
    Dear Leader
    Our admin said that the order was made in 2017 that we could not do anything now. I thought that you just made a wrong order by mistake a couple of days ago. Thanks.

    Best Regards
    Betty
    Yes it was last year I already posted the same reason last year but none of you guys replied back thats why Im happy you guys finally saw my 2nd post and thought you could help me

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