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Thread: A question about the Login

  1. #1
    Iron Member Contributor Level 2
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    Unhappy A question about the Login

    Good day !

    I recently used my account on another device, to be exact on my cousin's tablet to teach him the game, but now I can't get my account out of that tablet, every time I uninstall and reinstall, my account continues in the tablet.

    My cousin wants to create his own account, but he can't ... My account always appears ...

    Is there a button to disconnect my account? To Logout?

    Please help.


    P.S.

    He can not format his tablet because he has data from his university and his work, any solution without resorting to formatting the device?
    Last edited by LuDaN; 06-13-2018 at 11:20 PM. Reason: Add P.S.

  2. #2
    Gold Member Contributor Level 7
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    they can do something i'm sure... but that sucks .. did you lose your account?

    or is it just his tablet stuck in trying to load up your profile?

  3. #3
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Player
    We don't support account switching like some other mobile games that you will have to delete the login credential file to switch to another account. But usually the credential file can't be reached. So you will have reset the device or take the Root access to delete it. Thanks.

    Best Regards
    Betty

  4. #4
    Iron Member Contributor Level 1
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    Quote Originally Posted by LuDaN View Post
    Good day !

    I recently used my account on another device, to be exact on my cousin's tablet to teach him the game, but now I can't get my account out of that tablet, every time I uninstall and reinstall, my account continues in the tablet.

    My cousin wants to create his own account, but he can't ... My account always appears ...

    Is there a button to disconnect my account? To Logout?

    Please help.


    P.S.

    He can not format his tablet because he has data from his university and his work, any solution without resorting to formatting the device?
    If its an android tablet you can go into the settings -> Applications -> Heroes Arena -> Storage -> Clear Data. I hope this helps.

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