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Thread: Smartphones with 18:9 display ratio - fullscreen

  1. #1
    Bronze Member Contributor Level 4
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    Lightbulb Smartphones with 18:9 display ratio - fullscreen

    Dear development team,

    I am comming to you to plead for a quality of life improvement for smartphones with display ration 18:9. I have Honor 9 Lite with such display feature where I very much enjoy this game, but since the game is dimensioned for different display ratio (16:9) some of the features are unable to display in full screen mode. I am attaching screenshots of situations where we are unable to 100% use the gaming environment.

    Important -Last 2 items in Equipment setting cannot be changed:
    33965297_10204560345165508_6782486605790707712_n.jpg

    Important -Buttons for spinning, how many times roulette was spun:
    34319857_10204560344685496_7105892635247640576_n.jpg

    Important - Button "Sign in" is not visible:
    34411274_10204560345245510_4512304387913154560_n.jpg

    How many games were played:
    34202946_10204560345285511_1323683700579237888_n.jpg

    Button in left lower corner:
    34268656_10204560345405514_260144756074479616_n.jpg

    If it was possible to move the buttons little up, it would be great.
    Is there any solution for this problem under way?

    Let me know if you need more info.

    Thanks,
    Adam

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Adamkito View Post
    Dear development team,

    I am comming to you to plead for a quality of life improvement for smartphones with display ration 18:9. I have Honor 9 Lite with such display feature where I very much enjoy this game, but since the game is dimensioned for different display ratio (16:9) some of the features are unable to display in full screen mode. I am attaching screenshots of situations where we are unable to 100% use the gaming environment.

    Important -Last 2 items in Equipment setting cannot be changed:
    33965297_10204560345165508_6782486605790707712_n.jpg

    Important -Buttons for spinning, how many times roulette was spun:
    34319857_10204560344685496_7105892635247640576_n.jpg

    Important - Button "Sign in" is not visible:
    34411274_10204560345245510_4512304387913154560_n.jpg

    How many games were played:
    34202946_10204560345285511_1323683700579237888_n.jpg

    Button in left lower corner:
    34268656_10204560345405514_260144756074479616_n.jpg

    If it was possible to move the buttons little up, it would be great.
    Is there any solution for this problem under way?

    Let me know if you need more info.

    Thanks,
    Adam
    Dear Player
    Hi, could you tell us the exact resolution of your device or device model to check please? Thanks.

    Best Regards
    Betty

  3. #3
    Bronze Member Contributor Level 4
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    Hi Betty,
    the resolution is 1080x2160 pixels, Honor 9 Lite.

    BR,
    Adam

  4. #4
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Adamkito View Post
    Hi Betty,
    the resolution is 1080x2160 pixels, Honor 9 Lite.

    BR,
    Adam
    Dear Player
    We will try to reproduce this problem and fix it as soon as possible. Thanks.

    Best Regards
    Betty

  5. #5
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    Quote Originally Posted by Adamkito View Post
    Hi Betty,
    the resolution is 1080x2160 pixels, Honor 9 Lite.

    BR,
    Adam
    omg a honor phone? like the one ..they give a special skin for in one of the mobile games? that's so cool

    also betty i'm sending you a PM soon about something i'd like to bring to your attention D:

  6. #6
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by RwbyRave View Post
    omg a honor phone? like the one ..they give a special skin for in one of the mobile games? that's so cool

    also betty i'm sending you a PM soon about something i'd like to bring to your attention D:
    Dear Player
    Please let me know by leaving a comment or starting a new thread. Thanks.

    Best Regards
    Betty

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