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Thread: Heroes Charge HD does not start.

  1. #1
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    Heroes Charge HD does not start.

    Dear Developing Team,

    Since the latest Heroes Charge HD software update, I am unable to start the game. When i open the application it displays the uCool logo, but it freezes there and the game does not start.

    The previous week I could play normally but now I cannot.

    Could you please address this?

  2. #2
    Platinum Member Contributor Level 7
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    Usually no replies on Sundays Kosta. But if you want help you have to write your name and your account ID.

  3. #3
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by WolfKostas1985 View Post
    Dear Developing Team,

    Since the latest Heroes Charge HD software update, I am unable to start the game. When i open the application it displays the uCool logo, but it freezes there and the game does not start.

    The previous week I could play normally but now I cannot.

    Could you please address this?
    Dear Leader
    Sorry for the inconvenience. Could you tell us your device model, operation system version and Account ID to check please? Thanks.

    Best Regards
    Betty

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