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Thread: Account restore

  1. #1
    Iron Member Contributor Level 1
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    Account restore

    Hi.Help restore account from broken phone.Thanks

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by AMD View Post
    Hi.Help restore account from broken phone.Thanks
    Dear Leader
    Please tell us your old account's in-game name and the new account id you see on your device now so that we can replace it with your old account. If you ever bought gems in-game. We may need to check one of your latest order receipt or iTunes Purchase History to confirm the ownership before we can help. You may upload the image to postimg.org or imgur.com or any sites you know, and then post the link here. You could also upload the image file here using the post toolbar. Thanks.

    Best Regards
    Betty

  3. #3
    New Comers
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    Dear Support,
    I would like to kindly ask for help. I lost my account yesterday in Heroes Arena cause i accidently linked it to another account,
    Name: Mouda13
    Account ID: 18117513
    VIP: 0
    Rank: Platinum IV : 3 Stars
    Guild: TopTN
    Level: 42

  4. #4
    Iron Member Contributor Level 1
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    Hello.My old nick name AMD.Level 107.Guild LIETUVA.
    My new nick name NICKNAME.Account id 28799170. Please restore my old account.Thanks.

  5. #5
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by AMD View Post
    Hello.My old nick name AMD.Level 107.Guild LIETUVA.
    My new nick name NICKNAME.Account id 28799170. Please restore my old account.Thanks.
    Dear Leader
    We've re-linked your account now. You should be able to play your main account again. Thanks.

    Best Regards
    Betty

  6. #6
    Iron Member Contributor Level 1
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    Thank for you help.

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