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Thread: Heroic Case not received

  1. #1
    Silver Member Contributor Level 5
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    Heroic Case not received

    Hi Betty,

    unfortunately there was a problem with a bought Heroic Case. Please look into it and confirm the purchase.
    Very important for me would be that the Purchase Event (Day 6) will be updated too so that Treasure Hunter can be unlocked with the 7th Day.

    Account ID: 28478800
    Server: 30
    Order: Heroic Case - $9.99 (999 Amazon coins)
    Amazon order number: D01-9784154-0936635

    Best regards
    Lyph

    Screenshot_20180404-002505.jpg
    order 04-04-2018.png

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Lyph View Post
    Hi Betty,

    unfortunately there was a problem with a bought Heroic Case. Please look into it and confirm the purchase.
    Very important for me would be that the Purchase Event (Day 6) will be updated too so that Treasure Hunter can be unlocked with the 7th Day.

    Account ID: 28478800
    Server: 30
    Order: Heroic Case - $9.99 (999 Amazon coins)
    Amazon order number: D01-9784154-0936635

    Best regards
    Lyph

    Screenshot_20180404-002505.jpg
    order 04-04-2018.png
    Dear Leader
    Thank you for being patient with us. And we've just delivered your order now. Thanks.

    Best Regards
    Betty

  3. #3
    Silver Member Contributor Level 5
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    Thank you very much for the fast support.

    The problem was solved.

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