The diamonds did not arrive

[redlight2]

Good morning!

ID Account : 3417864
nickname: Redlight
server : 20 Mystic

Yesterday going into the game I saw your advertisement about the action "Hero package" at a discount of 1518% for only $ 99.9 - the action pleased me and I decided to purchase, as a result, the money from my card was written off and all the promised bonuses that were included in this package for $ 99.9 and has not received, including not received diamonds and raising the level of VIP. I ask you to understand as much as possible

[redlight2]

Good evening. It seems to me that it is unacceptable to ignore the problem so much, especially since I have a VC level of 13 and this at least makes it clear that I spend a lot of money in this game and would like to get the most out of the impact, and specifically in this situation, a quick solution to the problem - for which he paid or returned the funds. With respect from a person who does not like