I purchased a $30 usd annual gem card during as Christmas event and didn't receive near the 3000 bonus gems I was suppose to for the purchase. This prevented me from getting a top tier hero, evil rabbit. My support tickets keep crashing and disappearing for some reason. My ID 28270500
https://imgur.com/gallery/AO0xw
Well, you can find answer on a screenshot #3
You already bought something before you purchased year card.
But I didn't, which why I said I didn't receive nearly the amount
Dear LeaderOriginally Posted by Bull
But I didn't, which why I said I didn't receive nearly the amount
Our admin told me that he just resent the gems to you. But I am not sure which one he sent. Please let us know if he sent the wrong one. Thanks.
Best Regards
Betty
Thank you betty! The issue has been fixed
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