Results 1 to 5 of 5

Thread: Unrecieved bonus gems

  1. #1
    New Comers Contributor Level 1
    Join Date
    Dec 2017
    Posts
    6
    Rep Power
    3

    Unrecieved bonus gems

    I purchased a $30 usd annual gem card during as Christmas event and didn't receive near the 3000 bonus gems I was suppose to for the purchase. This prevented me from getting a top tier hero, evil rabbit. My support tickets keep crashing and disappearing for some reason. My ID 28270500


    https://imgur.com/gallery/AO0xw

  2. #2
    Bronze Member Contributor Level 4
    Join Date
    Jun 2015
    Posts
    52
    Rep Power
    7
    Well, you can find answer on a screenshot #3
    You already bought something before you purchased year card.

  3. #3
    New Comers Contributor Level 1
    Join Date
    Dec 2017
    Posts
    6
    Rep Power
    3
    But I didn't, which why I said I didn't receive nearly the amount

  4. #4
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    24,278
    Rep Power
    10
    Quote Originally Posted by Bull View Post
    But I didn't, which why I said I didn't receive nearly the amount
    Dear Leader
    Our admin told me that he just resent the gems to you. But I am not sure which one he sent. Please let us know if he sent the wrong one. Thanks.

    Best Regards
    Betty

  5. #5
    New Comers Contributor Level 1
    Join Date
    Dec 2017
    Posts
    6
    Rep Power
    3
    Thank you betty! The issue has been fixed

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •