Results 1 to 2 of 2

Thread: Account bug - not getting VIP bonuses

  1. #1
    Iron Member Contributor Level 1
    Join Date
    Jul 2017
    Posts
    9
    Rep Power
    2

    Account bug - not getting VIP bonuses

    Account ID: 28486227
    VIP 15

    I have several problems:

    1. Crusade: I dont get the extra coins from this quest. (after doing 2 crusades a day I got only +5mil)

    2. I dont get all gems per day and some gems are missing in my account (I went to sleep with aprx 11K gems and woke up with about 7k!)

    3. Orange and red fragments not saved after won them (in betting, gt, etc)


    Please help!

    Thanks

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    23,839
    Rep Power
    10
    Quote Originally Posted by Richie Hawtin View Post
    Account ID: 28486227
    VIP 15

    I have several problems:

    1. Crusade: I dont get the extra coins from this quest. (after doing 2 crusades a day I got only +5mil)

    2. I dont get all gems per day and some gems are missing in my account (I went to sleep with aprx 11K gems and woke up with about 7k!)

    3. Orange and red fragments not saved after won them (in betting, gt, etc)


    Please help!

    Thanks
    Dear Leader
    1. The log shows that you got nearly 10 Million on 12th and 13th.
    2018-01-12 09:52:42 28486227 30 - Commando chero_web13 - CrusadeStageVanguardSweep:1:22076:11038:0 24582604
    2018-01-12 09:54:18 28486227 30 - Commando chero_web13 - CrusadeStageSweep:14:419906:209954:0 33612036 34241896

    2. We can see that you got the daily gems from the log. Maybe it a display problem. Restartign the game would show you the correct numbers. We will have a check on this problem.
    128 2018-01-13 08:34:13 28486227 30 - Commando chero_web13 DailyTaskReward Daily Task Reward:16Task:[Monthly Card] 7439 7559 120
    129 2018-01-13 08:34:13 28486227 30 - Commando chero_web13 DailyTaskReward Daily Task Reward:61Task:[Annual Card] 7709 7889 180
    130 2018-01-13 08:34:13 28486227 30 - Commando chero_web13 DailyTaskReward Daily Task Reward:60Task:[Season Card] 7559 7709 150

    3. Please tell us the fragment name and a date to check.
    1588 2018-01-13 08:32:07 28486227 30 - Commando chero_web13 - claimBetReward bet id:6849309-1 Almighty Orange Gear Fragment (2002) 40 43
    1589 2018-01-13 08:32:07 28486227 30 - Commando chero_web13 - claimBetReward bet id:6849309-1 Almighty Purple Gear Fragment (2001) 249 254
    3762 2018-01-12 08:31:45 28486227 30 - Commando chero_web13 MailAttach MailID=450543590 Almighty Purple Gear Fragment (2001) 242 249
    3763 2018-01-12 08:31:45 28486227 30 - Commando chero_web13 MailAttach MailID=450543590 Almighty Red Gear Fragment (2003) 28 32
    3764 2018-01-12 08:31:45 28486227 30 - Commando chero_web13 MailAttach MailID=450543590 Almighty Soul Stone (2000) 94 98
    3765 2018-01-12 08:31:45 28486227 30 - Commando chero_web13 MailAttach MailID=450543590 Almighty Orange Gear Fragment (2002) 35 40
    3766 2018-01-12 08:31:43 28486227 30 - Commando chero_web13 MailAttach MailID=450546487 Almighty Soul Stone (2000) 84 94
    3767 2018-01-12 08:31:43 28486227 30 - Commando chero_web13 MailAttach MailID=450546487 Almighty Orange Gear Fragment (2002) 21 35
    3768 2018-01-12 08:31:43 28486227 30 - Commando chero_web13 MailAttach MailID=450546487 Almighty Purple Gear Fragment (2001) 222 242
    3769 2018-01-12 08:31:43 28486227 30 - Commando chero_web13 MailAttach MailID=450546487 Almighty Red Gear Fragment (2003) 16 28
    3770 2018-01-12 08:31:32 28486227 30 - Commando chero_web13 MailAttach MailID=193348683 Tarot Prophet-Tango Skin(Fragment) (40311) 0 5

    Best Regards
    Betty

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •