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Thread: My friend lost her account

  1. #1
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    My friend lost her account

    Hi, Betty.
    My friend lost her account. Please help her.

    Nickname [RVN]Steph_SQ, team lever 89, guild Raven, vip 9 on server 118.
    She had to format her cell phone. Then she lost her account when she reinstalled the game.
    Her google account faanyts@gmail.com

    Now she can see only level 1 account on the same server.
    Nickname NickName Team lever 1 on server 118.

    However, her original account is still in my guild. Please reconnect it to her google account.

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Daisy View Post
    Hi, Betty.
    My friend lost her account. Please help her.

    Nickname [RVN]Steph_SQ, team lever 89, guild Raven, vip 9 on server 118.
    She had to format her cell phone. Then she lost her account when she reinstalled the game.
    Her google account faanyts@gmail.com

    Now she can see only level 1 account on the same server.
    Nickname NickName Team lever 1 on server 118.

    However, her original account is still in my guild. Please reconnect it to her google account.
    Dear Leader
    Please tell us your friend's old account's in-game name and the new account id number your friend has on the device now so that we can replace it with the old account. Thanks.

    Best Regards
    Betty

  3. #3
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    My friend's old account's name is [RVN]Steph_SQ
    Her current Account ID is 28537536.

  4. #4
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Leader
    We can see that [RVN]Steph_SQ can login and play the game without any problem. Thanks.


    Best Regards
    Betty

  5. #5
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    She said she was able to login by Facebook link. Thanks anyway, she may handle it.

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