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Thread: Keep getting error DF-AA-20 on my Android

  1. #1
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    Keep getting error DF-AA-20 on my Android

    I keep trying to buy gems but every time I do I get an error from Google Play that reads as follows: "Error retrieving information from server [DF-AA-20]". I tried following all of Google Play's instructions on how to troubleshoot and even contacted Google on the phone, yet I am still unable to fix this.

    How can fix this issue?

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Tooshimus View Post
    I keep trying to buy gems but every time I do I get an error from Google Play that reads as follows: "Error retrieving information from server [DF-AA-20]". I tried following all of Google Play's instructions on how to troubleshoot and even contacted Google on the phone, yet I am still unable to fix this.

    How can fix this issue?
    Dear Leader
    Could you tell us your account id and which package you were trying to buy please? Thanks.

    Best Regards
    Betty

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