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Thread: Constant crashes

  1. #1
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    Exclamation Constant crashes

    So, I'm on iOS and the game crashes like crazy over here, even with the latest update.
    In War of the Gods, every 2-3 battles my game crashes, which forces me to log back in ASAP and hope that I won the match. In Boss War, the game crashes like 2-3 times before all my teams finish fighting.
    In Championship, just clicking on it causes a crash, most of the time. Other features also cause crashes but not as often as the mentioned ones.

    Is this a known issue or? I'm on server 169, ID 23844911.

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Leader
    Could you tell us your device model and system version to check please? And please also tell us your team line-up so that we could have a further check. Thanks.

    Best Regards
    Betty

  3. #3
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    Using an iPad version 9.3.5, and not using any teams in particular, since it also immediately crashes when I click on features such as Championship and Grand Challenge at times.

  4. #4
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Kraft View Post
    Using an iPad version 9.3.5, and not using any teams in particular, since it also immediately crashes when I click on features such as Championship and Grand Challenge at times.
    Dear Leader
    Do you mean the first generation iPad please? And is it the latest system available for your device please? Thanks.

    Best Regards
    Betty

  5. #5
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    3rd generation, and indeed it is the latest system available for my device.

  6. #6
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Kraft View Post
    3rd generation, and indeed it is the latest system available for my device.
    Dear Leader
    We will try get one and see if we could reproduce the problem as soon as possible. Thank you.

    Best Regards
    Betty

  7. #7
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    I'll be right here. It does seem to crash a tiny bit less though.

  8. #8
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Kraft View Post
    I'll be right here. It does seem to crash a tiny bit less though.
    Dear Leader
    Our developer told me that it's a memory problem. It would be better if you could close other apps in the multi-tasks. We will continue monitoring the memory problem. Thanks.

    Best Regards
    Betty

  9. #9
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    I'm doing that all the time. Also, it seems it got worse. Just in War of the Gods, in a battle (of 3 matches), the game crashes like after every match, and testing higher tier elite instances causes it to crash if I attempt to battle after a previous battle.

  10. #10
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Leader
    We will remind our developers about your case. But our developers said that optimising the memory usage would take sometime. Thanks.

    Best Regards
    Betty

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