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Thread: I lost my account. !!!!!!

  1. #1
    Iron Member Contributor Level 2
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    I lost my account. !!!!!!

    Last night I logged in Hero. . and I have a problem. My lv107 account has lost its link with gmail. And I can not link to the old account. now i'm lv1. The feeling is really angry. Please check back and help me get back to my account soon. my old account. name ☆ BAO ☆ lv107 in sv 172 ID 24147015.
    How do I now link to my old account?
    Or do I have to play again with Lv 1 account created for me?

  2. #2
    Iron Member Contributor Level 2
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    I waiting.....

  3. #3
    Iron Member Contributor Level 2
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    Help me .......

  4. #4
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Leader
    Sorry for the inconvenience. For security purpose, please link or attach the screenshots of your purchase history here or by PM as a proof of account ownership. And then please give us the name or account id of your old account along with the new account id you see on your device. And then our admin will determine if he will re-link your account. Thanks.

    Best Regards
    Betty

  5. #5
    Platinum Member Contributor Level 7
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    Quote Originally Posted by betty View Post
    dear leader
    sorry for the inconvenience. For security purpose, please link or attach the screenshots of your purchase history here or by pm as a proof of account ownership. And then please give us the name or account id of your old account along with the new account id you see on your device. And then our admin will determine if he will re-link your account. Thanks.

    Best regards
    betty
    betty i want answers on my thread called "we need a new content.

  6. #6
    Iron Member Contributor Level 2
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    Here are some photos of the bill I saved.

  7. #7
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    This is my old ID.


  8. #8
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    This is the new Id I want you to move to.

  9. #9
    Iron Member Contributor Level 2
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    please help me as soon as possible. It took me 2 days and the event ended. Many rewards I have not received yet

  10. #10
    Iron Member Contributor Level 2
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    I sent the support picture in the game. please check out help me.

  11. #11
    Iron Member Contributor Level 2
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    I do not know the reason. I can now revisit my account. but i can not go to the old G + account marioboy1988@gmail.com. And I have to go to the game with my Facebook link. I see the link with an unsafe Facebook account. I want you to help me: 1. Restore my G + account on old marioboy1988@gmail.com or 2: Link to new G + account account dangtuananh561988@gmail.com

  12. #12
    Iron Member Contributor Level 2
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    I made a new transaction. To prove I am the account holder.


  13. #13
    Iron Member Contributor Level 2
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    I got into the account but got new difficulty. I want you to help me replace the Facebook link with the new ID in the game. I think it will be safer.

    I will wait for your answer. And look forward to your early help.
    I sent back the support information in the game. Please check and check it. Need more information or tell me

  14. #14
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Marioboy1988 View Post
    I got into the account but got new difficulty. I want you to help me replace the Facebook link with the new ID in the game. I think it will be safer.

    I will wait for your answer. And look forward to your early help.
    I sent back the support information in the game. Please check and check it. Need more information or tell me
    Dear Leader
    We've re-linked your account now. You should be able to play your main account again. Thanks.

    Best Regards
    Betty

  15. #15
    Iron Member Contributor Level 2
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    Please check back for me. I still can not get back into my account with my new ID and G +. And I entered the game with the FaceBooK link. I play on Androi.

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