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Thread: cannot purchase gems

  1. #16
    Iron Member Contributor Level 2
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    Sep 2017
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    Game updated and I can still play, but I still cannot purchase gems.

  2. #17
    Administrator Contributor Level 12 Betty's Avatar
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    Sep 2014
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    23,043
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    Dear Leader
    We are so sorry that we are still working on trying to fix the problem. There will be another Amazon update soon. And it is not working, we will contact Amazon App Store for more information, because we didn't receive any emails from Amazon on this issue. Thanks.

    Best Regards
    Betty

  3. #18
    Iron Member Contributor Level 2
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    Sep 2017
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    Finally with the newest update of the game, I was able to purchase gems. Thanks for working this out...I ended up losing ALOT of time to not having daily gems (month, season, and annual passes), but I was able to buy them all today. I also missed out on some of the magic chests (could not open them because I could not get any keys).

  4. #19
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    23,043
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    10
    Dear Leader
    Really sorry about that. I will request a compensation for you with some gems. But the gems won't be too much. Thank you.

    Best Regards
    Betty

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