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Thread: Can not update via Apple Store

  1. #1
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    Can not update via Apple Store

    Hello all, hopefully a few of you heroes charge experts can assist.

    I currently have version 2.1.82.253 and it says its there is an update available in the app store. please update and try to open the game again. It takes me to the app store and there is no update, it just says to open.

    Ive been playing for a few years and this has never happened. Says to update but no update.

    Thanks in Advance

  2. #2
    Bronze Member Contributor Level 3
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    Same here. Unable to update via Apple App Store. No update available

  3. #3
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by mjohnsonfhk View Post
    Hello all, hopefully a few of you heroes charge experts can assist.

    I currently have version 2.1.82.253 and it says its there is an update available in the app store. please update and try to open the game again. It takes me to the app store and there is no update, it just says to open.

    Ive been playing for a few years and this has never happened. Says to update but no update.

    Thanks in Advance
    Dear Leader
    Please try again later, it may take some time for Apple to synchronize the update to all region. You may also try end the App Store process from the multitask and restart the App Store app again. Because there was also a bug on App Store that the update button doesn't show-up until you restart App Store. Thanks.

    Best Regards
    Betty

  4. #4
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    Same problem with a none excisting update

  5. #5
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    Havent been able to play for 2 days now and still no answer or action from support

  6. #6
    Iron Member Contributor Level 1
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    I assume you have ios11, u must enter app store and "scroll down" to frefresh the update-site in appstore.

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