heroes arena Lag problem

[Behinder]

Betty, did you fix my problem ? Or you cant ? I want to now before i get in ranked games again !

[RwbyRave]

Betty, did you fix my problem ? Or you cant ? I want to now before i get in ranked games again !

these things don't happen over night

[Behinder]

these things don't happen over night

I know, see the date of this post !

[Umapdit]

Ns aye 26-09-2017 was when this thread was created, with the same problems that we are experiencing. 8 months later no results, no fix, no shits given. I am giving a 1star rating on play store and a description to warn others to not waste their time installing this game.

[Shatteredsoul9]

Im at gold 3 and it happens to me too. Starts from 80ms then rising to 115ms then disconnecting me at the end.

[Shatteredsoul9]

Only happens in ranked mode. Normal matches are a steady 23ms for me

[Betty]

Dear Player
I could not say much on this. We still have our developers maintaining this game. But I admit that we don't know when our next hero or skin will be out. Thank you.

Best Regards
Betty

[Prabhat]

ia, facing so much high ping in ranked match .. casual match are ok but so much high ping in ranked match .. please fix it ...

[Hazlynda]

I'm facing problem everytime playing in RANK started when i reach Platinum V in rank.The game will always glitch glitch and extremely lag only when playing rank.The gme also freeze most of the time which only caused me to be an AFK everytime i play in rank.No matter how excellent the network and internet connections are the game still kept on lag,freeze and crash!! I really love this game but these worse problem seriously made me upset!! I live in Malaysia,and my device is SAMSUNG GALAXY J3 PRO DUOS.Please fix this problem,if you guys can't fix or solve this games problem its best if you just remove this geme from google play store or delete this game.

ID:33310414
Server:3 Asia

[Patet]

Dear Player
Thank you for your feedback. We will let our developers know. Thanks.

Best Regards
Betty

Hi betty,
Please help me too, im at indonesia , my rank goes down because lag at rank platinum 3, it goes to 240ms ussualy at gold 30 ms, and when i play team fight it just 20 ms. Playing on turnament very lag then play team fight.