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Thread: heroes arena Lag problem

  1. #31
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    server become slow and lag when playing ranked.devs should fix the lag problem.

  2. #32
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    70-60 ms and green ping at start then yellow ping at the middle of the game and sometimes my line got broken and my fps 15 per sec or below...my device Asus Zenfone Go model X013D

  3. #33
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    Quote Originally Posted by Betty View Post
    Dear Player
    Sorry for the inconvenience. Could you tell us how much ping/latency you got when you were playing please? And did you see the broken white wifi indicator please? And how about the FPS please? If you got low FPS during the game play, please also tell us the device model to check. Thank you.

    Best Regards
    Betty
    70-60 ms and green ping at start then yellow ping at the middle of the game and sometimes my line got broken and my fps 15 per sec or below...my device Asus Zenfone Go model X013D

  4. #34
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by kuriyama View Post
    70-60 ms and green ping at start then yellow ping at the middle of the game and sometimes my line got broken and my fps 15 per sec or below...my device Asus Zenfone Go model X013D
    Dear Player
    Sorry for the inconvenience. We will report your network problem to our engineers. Thanks.

    Best Regards
    Betty

  5. #35
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    Quote Originally Posted by Betty View Post
    Dear Player
    Sorry for the inconvenience. We will report your network problem to our engineers. Thanks.

    Best Regards
    Betty
    Pls fix ranked mode ASAP

  6. #36
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    honnor 8 pro

  7. #37
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    Same problem goes to me when play ranked mode, game got lag not smooth its hard to play..i had play all the server and it all got same problem
    This is my id 3027543, please help me with this like to play in ranked mode

  8. #38
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Aceown View Post
    Same problem goes to me when play ranked mode, game got lag not smooth its hard to play..i had play all the server and it all got same problem
    This is my id 3027543, please help me with this like to play in ranked mode
    Dear Player
    Could you tell us your average ping and FPS to check please? And did you see the wifi indicator turn white and broken often please? Thanks.

    Best Regards
    Betty

  9. #39
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    Tengo El mismo problema te lo solucionaron?

  10. #40
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Sirjoe View Post
    Tengo El mismo problema te lo solucionaron?
    Dear Player
    Could you tell us your average ping and FPS to check please? And did you see the wifi indicator turn white and broken often please? And could you tell us your account id to check please? Thanks.


    Best Regards
    Betty

  11. #41
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    Could u add speed mode ms/ping pls...thanks

  12. #42
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by kuriyama View Post
    Could u add speed mode ms/ping pls...thanks
    Dear Player
    Could you leave us your account id here so that we could check the network connection condition so that we could improve our game serive. Thank you.

    Best Regards
    Betty

  13. #43
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    Quote Originally Posted by Betty View Post
    Dear Player
    Sorry for the inconvenience. Could you tell us how much ping/latency you got when you were playing please? And did you see the broken white wifi indicator please? And how about the FPS please? If you got low FPS during the game play, please also tell us the device model to check. Thank you.

    Best Regards
    Betty
    Quote Originally Posted by Betty View Post
    Dear Player
    Sorry for the inconvenience. We will report your network problem to our engineers. Thanks.

    Best Regards
    Betty
    Ign: PlzDontMeNoobxD

  14. #44
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    Quote Originally Posted by Betty View Post
    Dear Player
    Could you leave us your account id here so that we could check the network connection condition so that we could improve our game serive. Thank you.

    Best Regards
    Betty
    Id: PlzDontMeNoobxD

  15. #45
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by kuriyama View Post
    Id: PlzDontMeNoobxD
    Dear Player
    Our developer will study your case and hope we can find the problem. Thanks.

    Best Regards
    Betty

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