Results 1 to 7 of 7

Thread: Please read this!! I NEED HELP!!!

  1. #1
    Iron Member Contributor Level 1
    Join Date
    May 2017
    Posts
    5
    Rep Power
    4

    Please read this!! I NEED HELP!!!

    I have a game account with ID 27725721 connected with google account: thanhhungto@gmail.com and facebook account: thanhhungto@gmail.com. But recently, I can't login to my account by using google account anymore on any device. I don't know what the problem is but I hope Ucool can fix it for me.

    Thank you very much!

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    24,278
    Rep Power
    10
    Quote Originally Posted by nmvu39 View Post
    I have a game account with ID 27725721 connected with google account: thanhhungto@gmail.com and facebook account: thanhhungto@gmail.com. But recently, I can't login to my account by using google account anymore on any device. I don't know what the problem is but I hope Ucool can fix it for me.

    Thank you very much!
    Dear Leader
    Please tell us the current account id you see on your device now so that we could replace it with your old one. Thanks.

    Best Regards
    Betty

  3. #3
    Iron Member Contributor Level 1
    Join Date
    May 2017
    Posts
    5
    Rep Power
    4
    Quote Originally Posted by Betty View Post
    Dear Leader
    Please tell us the current account id you see on your device now so that we could replace it with your old one. Thanks.

    Best Regards
    Betty
    Account ID now is 28266900 and lv1. my old game is lv 100, please check it out, thanks Betty!!

  4. #4
    Iron Member Contributor Level 1
    Join Date
    May 2017
    Posts
    5
    Rep Power
    4
    How is my problem? can you fix it Betty??

  5. #5
    Platinum Member Contributor Level 8
    Join Date
    Jan 2016
    Posts
    485
    Rep Power
    24
    Quote Originally Posted by nmvu39 View Post
    How is my problem? can you fix it Betty??
    You will wait until tomorrow. They have probably ended for today.

  6. #6
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    24,278
    Rep Power
    10
    Quote Originally Posted by nmvu39 View Post
    How is my problem? can you fix it Betty??
    Dear Leader
    Thank you for being patient with us. We've re-linked your account now. Thanks.

    Best Regards
    Betty

  7. #7
    Iron Member Contributor Level 1
    Join Date
    May 2017
    Posts
    5
    Rep Power
    4
    Thank you for helping me!!! now I can login my account by google account

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •