Page 4 of 14 FirstFirst ... 23456 ... LastLast
Results 46 to 60 of 201

Thread: Account Recovery

  1. #46
    Iron Member Contributor Level 1
    Join Date
    Feb 2018
    Posts
    8
    Rep Power
    1
    Somebody can help me to move on mi account vip 5 to my google plus because i have issues with my apps

    VIP ID 5: 28703178 ---> ACCOUNT LINKED TO FACEBOOK. Nickname juanmakiller

    ID OLD ACCOUNT: 21415917 ----------> ACCOUNT LINKED TO GOOGLE PLUS. juanmadip783@gmail.com nickname caius

    what I want is to pass my account vip 5 to my google plus because I had problems and will not let me into my account with vip 5 if u need billing information i can send you

  2. #47
    New Comers
    Join Date
    Mar 2018
    Posts
    1
    Rep Power
    1
    Hello I put my oldest account in my new device I found my self in level 9 how can backup my progress.

  3. #48
    Iron Member Contributor Level 1
    Join Date
    Mar 2018
    Location
    Germany
    Posts
    10
    Rep Power
    1
    Hello again, I'm a bit irritated cause it seems no Moderato or Admin seems to acknowledge my posts and questions for help.
    I can not play for about a week and I used every contact way to ucool I've found out - no reply.
    I've changed my mobile and set-up a new game on the new one. By transfering / syncing account data somthing went wrong and my main account seems lost for me.
    Game starts always with my new player ID.

    I want to play with that account - my main account

    Server: 25 Savage One
    Character Name: [GER]Alysdair
    Account ID: 3892641

    This account is the new one the game starts with
    Server: 213 Aukin Axe
    Character Name: Nickname
    Account ID: 28702704

    Do you need further information? Please tell me - I can give you screenshots and billing information for my ingame purchases of my main account.

    Thx for help
    Server: 25 Savage One
    Guild GERMANY - ID 31187

  4. #49
    New Comers
    Join Date
    Mar 2018
    Posts
    3
    Rep Power
    1
    Id 17044420
    Name Zeonbe
    I forget the server.

    Thanks betty!

  5. #50
    New Comers
    Join Date
    Mar 2018
    Posts
    2
    Rep Power
    1
    Yesterday i logged into game and i see that i am logged on my old, long time lost account.

    Nice, but i have a new account and a lot better then that old, so i would like to get back my account...

    Account name: Alenthar 2.0
    account lvl: 103
    Vip lvl: 12
    Serwer: 203

    Tryed ingame support but more than a day has passed and no answer from it...

  6. #51
    New Comers
    Join Date
    Mar 2018
    Posts
    1
    Rep Power
    1
    Hey
    I have the same problem.
    Account name: Kargoo
    Account lev.: 97
    I donít remember the VIP lev or Id nr.
    My new ID nr.: 28743379

    Realy hope that you can help me.

  7. #52
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    23,444
    Rep Power
    10
    Quote Originally Posted by Kargoo View Post
    Hey
    I have the same problem.
    Account name: Kargoo
    Account lev.: 97
    I donít remember the VIP lev or Id nr.
    My new ID nr.: 28743379

    Realy hope that you can help me.
    Dear Leader
    Please try remember your in-game name. We could not find any matches for Kargoo. Thanks.

    Best Regards
    Betty

  8. #53
    New Comers
    Join Date
    Apr 2018
    Posts
    1
    Rep Power
    1
    Hello, I have the same problem. Because of some Apple ID issues I had to reset my iphone and change the Apple ID.

    My in game name is MGC~Zapera, Im lv 71 and playing on Server 213, and I'm VIP 8. My new ID nr. is 28753736

    I hope you can help me soon!
    Last edited by Zapera; 04-05-2018 at 08:54 PM. Reason: Wrong ID number

  9. #54
    New Comers
    Join Date
    Apr 2018
    Posts
    4
    Rep Power
    1
    Hello,
    I've just bought a new phone yesterday and could not link my old game account to this one using Gplay account nor Facebook, I had it linked on both.
    My acc name is : [biT]SfarmăBuci , level 36.
    Server 2 Europe
    My new ID : 18581635
    VIP 0

    I also got old screenshots, or any kind of detail that needs to prove I am the legit owner.

    Thanks in advice !
    Last edited by SfarmaBuci; 04-05-2018 at 11:09 AM. Reason: -

  10. #55
    New Comers
    Join Date
    Apr 2018
    Posts
    4
    Rep Power
    1
    Quote Originally Posted by SfarmaBuci View Post
    Hello,
    I've just bought a new phone yesterday and could not link my old game account to this one using Gplay account nor Facebook, I had it linked on both.
    My acc name is : [biT]SfarmăBuci , level 36.
    Server 2 Europe
    Old ID : 14553696
    My new ID : 18581635
    VIP 0

    I also got old screenshots, or any kind of detail that needs to prove I am the legit owner.

    Thanks in advice !
    SS with payments and lower level :
    https://ibb.co/fjpkgc
    https://ibb.co/cJzkgc

  11. #56
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    23,444
    Rep Power
    10
    Quote Originally Posted by Zapera View Post
    Hello, I have the same problem. Because of some Apple ID issues I had to reset my iphone and change the Apple ID.

    My in game name is MGC~Zapera, Im lv 71 and playing on Server 213, and I'm VIP 8. My new ID nr. is 28753736

    I hope you can help me soon!
    Dear Leader
    We've re-linked your account now. You should be able to play your main account again. Thanks.

    Best Regards
    Betty

  12. #57
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    23,444
    Rep Power
    10
    Quote Originally Posted by SfarmaBuci View Post
    Hello,
    I've just bought a new phone yesterday and could not link my old game account to this one using Gplay account nor Facebook, I had it linked on both.
    My acc name is : [biT]SfarmăBuci , level 36.
    Server 2 Europe
    My new ID : 18581635
    VIP 0

    I also got old screenshots, or any kind of detail that needs to prove I am the legit owner.

    Thanks in advice !
    Dear Leader
    This sub-forum is for Heroes Charge. Not Heroes Arena. But we've retrieved your account now. Thanks.

    Best Regards
    Betty

  13. #58
    New Comers
    Join Date
    Jan 2016
    Posts
    3
    Rep Power
    3
    Dear Betty,
    please give me answer about my account... All info in your PM.

  14. #59
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    23,444
    Rep Power
    10
    Quote Originally Posted by diuh View Post
    Dear Betty,
    please give me answer about my account... All info in your PM.
    Dear Leader
    Sorry for the inconvenience. For security purpose, please link or attach the screenshots of your purchase history here or by PM as a proof of account ownership. And then our admin will determine if he will re-link your account. Thanks.

    Best Regards
    Betty

  15. #60
    New Comers
    Join Date
    Apr 2018
    Posts
    1
    Rep Power
    1
    I have lost my ID as well after I accidentally sync to Game Center. My old level 107, guild name infinity server 19, nickname • Ryan. New account id 28544184. Is it possible to retrieve my old account as I have invested too much time and money on my old account.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •