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Thread: Account Recovery

  1. #376
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    Hi Betty. Help me please.

  2. #377
    Iron Member Contributor Level 1
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    Ok i have posted it in heroes arena. Thank you

  3. #378
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    I know you moderators are very busy but someone can please check my post in the heroes arena section. I have lost my account and trying to get it back. Pleasseee help in heroes arena section of forums

  4. #379
    Iron Member Contributor Level 1
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    Quote Originally Posted by Betty View Post
    Dear Leader
    Please login your old Google account and try to run your game again. Thanks.

    Best Regards
    Betty
    Hi, Betty. I was accessing my account until yesterday. I could not today. This account is showing up in place. id 2
    Help me please.

  5. #380
    Iron Member Contributor Level 1
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    How do i login to my old google account? There is no option available to logout in the game

  6. #381
    Iron Member Contributor Level 1
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    Quote Originally Posted by Betty View Post
    Dear Leader
    Please login your old Google account and try to run your game again. Thanks.

    Best Regards
    Betty
    Hi, Betty. I was accessing my account until yesterday. I could not today. This account is showing up in place. id
    Help me please.

  7. #382
    Iron Member Contributor Level 1
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    Hello, i have just lost my account and do not know my ID what do I do?

    All I know is my servers and my name...

  8. #383
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by [EA] CoinPurse View Post
    Hello, i have just lost my account and do not know my ID what do I do?

    All I know is my servers and my name...
    Dear Leader
    Please tell us the in-game name, server number and the new account id you see on the same server. If you ever bought gems, the screenshot of one of your latest receipts is also needed for us to confirm the ownership. Thanks.

    Best Regards
    Betty

  9. #384
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    Hi Betty,
    I have replaced my android phone and installed heroes arena on my new device and cannot get my old account back (
    My ingame name was cububau level 115 on europe/uk
    My new game Id is 28422748
    Thank you

  10. #385
    New Comers Contributor Level 1
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    Fix Message

    How can I bring back my account I pay for my account so much but before I link with my FB account my old account are gone pls help me. // Sorry for my bad English.

    My Main ingame name is Cinder Soul
    My new in-game name is Lord Barzeliz (ID 19598907)
    PLS Help me.
    Last edited by CinderSoul; 03-05-2019 at 10:07 AM. Reason: Fix Message

  11. #386
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by CinderSoul View Post
    How can I bring back my account I pay for my account so much but before I link with my FB account my old account are gone pls help me. // Sorry for my bad English.

    My Main ingame name is Cinder Soul
    My new in-game name is Lord Barzeliz (ID 19598907)
    PLS Help me.
    Dear Leader
    We could you find any matches for Cinder Soul. Please tell us the exact spelling, or try to recall that if you ever changed your in-game name. Thanks.

    Best Regards
    Betty

  12. #387
    New Comers Contributor Level 1
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    Quote Originally Posted by Betty View Post
    Dear Leader
    We could you find any matches for Cinder Soul. Please tell us the exact spelling, or try to recall that if you ever changed your in-game name. Thanks.

    Best Regards
    Betty
    I can't remember I changed my name before

    My in-game name is Cinder Soul
    ID is 14857016
    Level 54
    VIP 4

    PLS re-link My Main account thank you.

  13. #388
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    İ lost my account. My last open in game 2015 can you please help me ?

  14. #389
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    I'll be waiting.

  15. #390
    New Comers Contributor Level 1
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    Quote Originally Posted by Betty View Post
    Dear Leader
    We could you find any matches for Cinder Soul. Please tell us the exact spelling, or try to recall that if you ever changed your in-game name. Thanks.

    Best Regards
    Betty
    Sorry i comment in wrong game forum.

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