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Thread: Account Recovery

  1. #391
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by CinderSoul View Post
    I can't remember I changed my name before

    My in-game name is Cinder Soul
    ID is 14857016
    Level 54
    VIP 4

    PLS re-link My Main account thank you.
    Dear Leader
    The account id is incorrect. Please confirm that the account id is correct. And please also switch to your old account's server and then give us the new id again which is needed to be switched with your old account. Thanks.

    Best Regards
    Betty

  2. #392
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    Ditto. Need help recovering old account, please.

  3. #393
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by HootieMcBo View Post
    Ditto. Need help recovering old account, please.
    Dear Leader
    Please give us the current account id you see in your game and the in-game name of your account you lost. We need both account to retrieve your old one. Thanks.

    Best Regards
    Betty

  4. #394
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    hi i lost my account last 2 years ago, i want to play it back , the information that still remember
    Server : Swordmaster
    Nickname : EvvE
    Old ID : totally forget
    New ID : 29319796
    i hope i can migrate from android (google play) to iOS (game center)
    this is the payment that i've made Click image for larger version. 

Name:	x.PNG 
Views:	0 
Size:	30.8 KB 
ID:	14503

  5. #395
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    Please help me i can't access my account my account is lvl 35 in-game name : IDEMON-DUSTI (old id) - new id : 22336113
    and i linked it facebook to this mail : nagykemo66@yahoo.com but it keep login to lvl 3 account idk why
    Last edited by nagykemo; Yesterday at 06:25 AM. Reason: More info

  6. #396
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by gilangharwika View Post
    hi i lost my account last 2 years ago, i want to play it back , the information that still remember
    Server : Swordmaster
    Nickname : EvvE
    Old ID : totally forget
    New ID : 29319796
    i hope i can migrate from android (google play) to iOS (game center)
    this is the payment that i've made Click image for larger version. 

Name:	x.PNG 
Views:	0 
Size:	30.8 KB 
ID:	14503
    Dear Leader
    We will try clear the login for your new id first. Please try login your old gamil you used and after completing the first couple steps of the tutorial, you should be able to login your old account again. Please let us know if it's not working. Thanks.

    Best Regards
    Betty

  7. #397
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by nagykemo View Post
    Please help me i can't access my account my account is lvl 35 in-game name : IDEMON-DUSTI (old id) - new id : 22336113
    and i linked it facebook to this mail : nagykemo66@yahoo.com but it keep login to lvl 3 account idk why
    Dear Leader
    Please tell us the account id of your new account and then we could see if we can help re-link your account. Thanks.

    Best Regards
    Betty

  8. #398
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    Quote Originally Posted by Betty View Post
    Dear Leader
    We will try clear the login for your new id first. Please try login your old gamil you used and after completing the first couple steps of the tutorial, you should be able to login your old account again. Please let us know if it's not working. Thanks.

    Best Regards
    Betty
    not work
    Click image for larger version. 

Name:	xx.jpg 
Views:	0 
Size:	66.2 KB 
ID:	14504

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