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Thread: Account Recovery

  1. #436
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    Hello Betty..can u Help me retrieve my old account.

    Old account : Kuroro Server 219
    New Id : 15111802

  2. #437
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Orgun View Post
    Name jul serve 219
    Id number: 23205757
    Dear Leader
    The account is linked to a Google account 111614001137967099121, you can try contact google with this serial number to get your username or email. And please also tell us your new account id so that we can remove the login for that id and let you login your old one. Thanks.

    Best Regards
    Betty

  3. #438
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Waldon38 View Post
    Hello Betty..can u Help me retrieve my old account.

    Old account : Kuroro Server 219
    New Id : 15111802
    Dear Leader
    Hi, 15111802 doesn't look like a new id. And I can see that our admin has already helped you retrieve the account now. Thanks.

    Best Regards
    Betty

  4. #439
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by fazilan View Post
    Hello Betty..can u Help me retrieve my old account.
    Old account :10721414

    New account :22693841

    Server 3, Asia
    Thank you.
    Dear Leader
    This is an Heroes Arena account. Please send in-game support ticket for help. Thanks.

    Best Regards
    Betty

  5. #440
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    Quote Originally Posted by Betty View Post
    Dear Leader
    Hi, 15111802 doesn't look like a new id. And I can see that our admin has already helped you retrieve the account now. Thanks.

    Best Regards
    Betty
    Sorry but no one helped me
    When I want go go on my real account (Kuror Server 219) I can’t and I’m in the level 1 account !

  6. #441
    New Comers Contributor Level 1
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    I unbound the account. You can put my old account

  7. #442
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    Deletei a conta do google play. Por favor resolva isso para mim.

  8. #443
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    Hello, Betty. whats is this in-game support ticket, where can i get its?
    Thank u.

  9. #444
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    Nome: jul servir 219
    Número de identificação: 23205757

  10. #445
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Waldon38 View Post
    Sorry but no one helped me
    When I want go go on my real account (Kuror Server 219) I can’t and I’m in the level 1 account !
    Dear Leader
    Please tell us the current Id you see on your device now and then we can remove the login for this one which will allow you to login your old one. Thanks.

    Best Regards
    Betty

  11. #446
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Orgun View Post
    Nome: jul servir 219
    Número de identificação: 23205757
    Dear Leader
    Please switch to server 219 and tell us the new account id on it again. Thanks.

    Best Regards
    Betty

  12. #447
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by fazilan View Post
    Hello, Betty. whats is this in-game support ticket, where can i get its?
    Thank u.
    Dear Leader
    You can find the in-game ticket entry at Options->Support. Thanks.

    Best Regards
    Betty

  13. #448
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    thank for the info

  14. #449
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    Quote Originally Posted by Betty View Post
    Dear Leader
    Please switch to server 219 and tell us the new account id on it again. Thanks.

    Best Regards
    Betty
    Name: nickname
    Id: 29372351

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