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Thread: Account Recovery

  1. #556
    Iron Member Contributor Level 1
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    Jul 2019
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    I cant rememver exactly the level coz like i said i stop playing ....recently only i start playing again .and that is what happen...lost my acct..
    Send me email to the email i give and i will send the SCREEN SHOTS OF MY POST IN FB FEW MONTHS AGO..ITS LVEL 50PLUS UNDER 3OO MATCHES...
    MY BEST HERO IS SYLVIA A MARKSMAN....WITH SEASON SKIN..

    I ALREADY TOLD YOU ALL I KNOW AND REMEMBER ABOUT MY ACCT.PLS RETURN IT TO ME.....

  2. #557
    Iron Member Contributor Level 1
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    Jul 2019
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    Afb do u recovered your acct..old acct? Same problem....with my acct..its platinum tier already..

    Pls dev find my acct.....

  3. #558
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Dracula26 View Post
    Afb do u recovered your acct..old acct? Same problem....with my acct..its platinum tier already..

    Pls dev find my acct.....
    Dear Leader
    We cannot find your account. That's why we cannot help. And please note that we don't request email address during the registration process. So if you don't remember your in-game name. We cannot help.

    Best Regards
    Betty

  4. #559
    New Comers
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    Aug 2019
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    Hello i want to recover my old account
    My id name : Blaxze
    Lvl : 52
    My id : 5613249

    And my new account are
    My id name : Blaxzee
    Lvl : 16
    My id : 30586377
    Both server asia

    Hope this help to make it quick
    Thanks

  5. #560
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by blaxe View Post
    Hello i want to recover my old account
    My id name : Blaxze
    Lvl : 52
    My id : 5613249

    And my new account are
    My id name : Blaxzee
    Lvl : 16
    My id : 30586377
    Both server asia

    Hope this help to make it quick
    Thanks
    Dear Leader
    Sorry for the inconvenience. Our admin told me that both accounts were not registered in the same country that we are not able to re-link the account for security purpose.

    Best Regards
    Betty

  6. #561
    New Comers
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    Aug 2019
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    So i must know my old game server?
    Or i must delete my new one and create at same server?
    Im forgot my last acount country
    But thats is my old
    So what im gonna to do?
    Im confuse

  7. #562
    New Comers
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    Aug 2019
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    At least tell me how to get my account back?
    Will delete my new account help?

  8. #563
    New Comers
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    Aug 2019
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    Hi. Is it possible to track down my old account that I used last back in 2015 ? Here is one of my last orders, I hope it helps .Click image for larger version. 

Name:	UcoolOrder.png 
Views:	0 
Size:	28.2 KB 
ID:	23934 . I think my in-game name was 4GiveN but I am not 100% sure .

  9. #564
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by 4GiveN View Post
    Hi. Is it possible to track down my old account that I used last back in 2015 ? Here is one of my last orders, I hope it helps .Click image for larger version. 

Name:	UcoolOrder.png 
Views:	0 
Size:	28.2 KB 
ID:	23934 . I think my in-game name was 4GiveN but I am not 100% sure .
    Dear Leader
    If you have ever linked your account to your google account. You could retrieve it by using the switch account feature in the game options. And this is the Google ID: 103902846973693114721. We are so sorry that we don't know your Gmail address, you will have to ask Google support if it's your ID after logging in the correct gmail if you have forgotten which gmail you used. Thanks.



    Best Regards
    Betty

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