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Thread: Account Recovery

  1. #91
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    Hey Betty.
    Just to make things clear. You cannot set Chrome or Firefox as default browser on iOS if you don’t have your device jailbroken.
    I’ve tried to connect my Facebook on two different devices. No succes. I still got back my 96 character, which One I don’t want.
    Again. The Team that I would like to have back is:
    Team Name: iFadedx3
    Level: 51
    Vip5
    New acc id: 28822395
    Last time when you relinked it worked fine. Second time also..
    This means that my account was not re-linked. This is 100% because I already tried on 2 different Android devices and The iFadedx3 account is gone! Still, I can see my character in the guild (from my friend.)
    When you told me last time that you relinked, I got a notification when I started the app that new update is out. Then it logged in to my account.
    If you want payment info, let me know. However you can check that a few posts above.
    Hope you will relink it as soon as possible. Otherwise I will have to quit.
    Best regards,
    Roland

    Ps: with the last update I can connect and link my Facebook account, but.. now all of my teams are gone. I have 3 level1 Teams. Just relink as the last time please... ��

  2. #92
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by IFadedx3 View Post
    Hey Betty.
    Just to make things clear. You cannot set Chrome or Firefox as default browser on iOS if you donít have your device jailbroken.
    Iíve tried to connect my Facebook on two different devices. No succes. I still got back my 96 character, which One I donít want.
    Again. The Team that I would like to have back is:
    Team Name: iFadedx3
    Level: 51
    Vip5
    New acc id: 28822395
    Last time when you relinked it worked fine. Second time also..
    This means that my account was not re-linked. This is 100% because I already tried on 2 different Android devices and The iFadedx3 account is gone! Still, I can see my character in the guild (from my friend.)
    When you told me last time that you relinked, I got a notification when I started the app that new update is out. Then it logged in to my account.
    If you want payment info, let me know. However you can check that a few posts above.
    Hope you will relink it as soon as possible. Otherwise I will have to quit.
    Best regards,
    Roland

    Ps: with the last update I can connect and link my Facebook account, but.. now all of my teams are gone. I have 3 level1 Teams. Just relink as the last time please... 🙄
    Dear Leader
    We've re-linked it again. Please try again and see if you got the account back now. Thanks.

    Best Regards
    Betty

  3. #93
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    Unliked my acc, relinked my facebook, STILL nothing.

  4. #94
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    Hey administrator I lost my old acct too... old account was roseiel new acct is 28830679 I hope you can help

  5. #95
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by IFadedx3 View Post
    Unliked my acc, relinked my facebook, STILL nothing.
    Dear Leader
    You just cannot switch account on your device. So switching account will not work. If you have more than one account, you should play it on another device. When you lost your account your device will generate a new id. What we can do is that we replace the new id with your old account. Please check your current id on your device again and then tell us the id number. And we will try again. Thanks.

    Best Regards
    Betty

  6. #96
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Roseiel View Post
    Hey administrator I lost my old acct too... old account was roseiel new acct is 28830679 I hope you can help
    Dear Leader
    We've re-linked your account now. You should be able to play your main account again. Thanks.

    Best Regards
    Betty

  7. #97
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  8. #98
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by IFadedx3 View Post
    Dear Leader
    We've re-linked your account now. You should be able to play your main account again. Thanks.

    Best Regards
    Betty

  9. #99
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    help me plz
    usernam emperror or empera vip3
    g+ domeadulkit@gmail.com
    Click image for larger version. 

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  10. #100
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by emperror View Post
    help me plz
    usernam emperror vip3
    g+ domeadulkit@gmail.com
    Dear Leader
    Please give us your old account's in-game name as well as the new account id you see on your device now and then we can replace your new account with your old one. Thanks.

    Best Regards
    Betty

  11. #101
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    new account id
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  12. #102
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by emperror View Post
    new account id
    Click image for larger version. 

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    Dear Leader
    We've re-linked your account now. You should be able to play your main account again. Thanks.

    Best Regards
    Betty

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