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Thread: Account Recovery

  1. #586
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    Quote Originally Posted by Betty View Post
    Dear Leader
    Please give us the current account id you see in your game. We need this account id to retrieve your old one. Thanks.

    Best Regards
    Betty
    Hi Betty
    My current account is:

    Darkleking
    ID: 33021482

  2. #587
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    [QUOTE=smenheru;348009]https://ibb.co/Z1CgCKS
    i hope you cant se me
    my curent account is
    jajak111
    ID 32244668
    SERVER 2 europa
    old account is (super) BOX€®
    server 2 europa
    contry itali ty
    BETTY PLEASE you see that

  3. #588
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by smenheru View Post
    so Betty nothing to do for my account
    (super)BOX€®
    server 2 europa
    contry italia
    https://ibb.co/YPtVm7V
    Dear Leader
    We could not find any matches for (super)BOX€®.


    Best Regards
    Betty

  4. #589
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Arleking View Post
    Hi Betty
    My current account is:

    Darkleking
    ID: 33021482
    Dear Leader
    We've re-linked your account now. You should be able to play your main account again. Thanks.

    Best Regards
    Betty

  5. #590
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    Quote Originally Posted by Betty View Post
    Dear Leader
    We've re-linked your account now. You should be able to play your main account again. Thanks.

    Best Regards
    Betty
    Muchas gracias

  6. #591
    Iron Member Contributor Level 2
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    Betty i think its a space (super) ?? BOX€®


    jajak111
    ID 32244668
    server 2 europa
    contry itali ty
    Attached Images Attached Images  

  7. #592
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by smenheru View Post
    Betty i think its a space (super) ?? BOX€®


    jajak111
    ID 32244668
    server 2 europa
    contry itali ty
    Dear Leader
    Please try again, I think it should be working now. Thanks.

    Best Regards
    Betty
    Last edited by Betty; 09-03-2019 at 01:46 AM.

  8. #593
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    sister Betty i love you its work now

  9. #594
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    Quote Originally Posted by Pikapikapikachu View Post
    Can you link the old account to the AppleID that it used to link with? I have the receipt when I purchased the Beginner package. Will it help?
    Attachment 24998

    Thanks, Betty
    I have the receipt of my last purchase here. Does it help? Pleaseeeee is there any way I can get it back? Help me, Betty

  10. #595
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    I recently re-downloaded heroes charge and wanted to play on my old account. My username was Kevin192 and the ID I now have is 29605353.

  11. #596
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Pikapikapikachu View Post
    I have the receipt of my last purchase here. Does it help? Pleaseeeee is there any way I can get it back? Help me, Betty
    Dear Leader
    You should also explain why both accounts were not created in the same country. Thanks.

    Best Regards
    Betty

  12. #597
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Kevin192 View Post
    I recently re-downloaded heroes charge and wanted to play on my old account. My username was Kevin192 and the ID I now have is 29605353.
    Dear Leader
    Please switch to server 89 and give us the new account generated on it, and then our admin will confirm and help. Thanks.

    Best Regards
    Betty

  13. #598
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    Alright I switched over to server 89 and the new account is 29606258.

  14. #599
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Kevin192 View Post
    Alright I switched over to server 89 and the new account is 29606258.
    Dear Leader
    Our admin told me that your old account is still linked to a game center account G:166017913. Please try to login your apple account on Apple and ask them if G:166017913 is your game center id one by one. And then you could use the switch account feature to retireve the account with the correct linked game center account. Thanks.

    Best Regards
    Betty

  15. #600
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    Quote Originally Posted by Betty View Post
    Dear Leader
    You should also explain why both accounts were not created in the same country. Thanks.

    Best Regards
    Betty
    Hi Betty,

    #1sCestoda13 is my friend's account. I borrowed it to play on my phone because I don't have any account to play. He is from Vietnam and I'm in the US now. Maybe that explains why the 2 accounts come from 2 different countries

    I create a new account now and I have to start all over again that's so sad. I used to play with my sister (the other DonaPIKA), we named 2 characters similarly. Now that I lost my old account, we cannot play together anymore because of the ranked gap

    This is the account on my phone now. Can you re-link that?

    Thanks Betty
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