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Thread: Account Recovery

  1. #571
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    Quote Originally Posted by Pikapikapikachu View Post
    Hi Betty,

    Can you help me find my account back please? I accidentally unlinked it from my game center when I tried to switch to other account

    My Ingame character is ۩Doña۞PlKA۩
    Lvl 154
    Server America

    I don’t remember the ID though but I had the account of the Game Center that it was linked

    Please help me! Thank you, Betty

    And also on the same account, I have other character from different server
    ..BIDU..
    Lvl 39
    Server Europe
    ID: 27845742

    Hope it helps. I really want my account back! Please help!

  2. #572
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Pikapikapikachu View Post
    And also on the same account, I have other character from different server
    ..BIDU..
    Lvl 39
    Server Europe
    ID: 27845742

    Hope it helps. I really want my account back! Please help!
    Dear Leader
    Tell us the current account you see on your device and we will see that if we can help. Thanks.

    Best Regards
    Betty

  3. #573
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    Quote Originally Posted by Betty View Post
    Dear Leader
    Tell us the current account you see on your device and we will see that if we can help. Thanks.

    Best Regards
    Betty
    I’m using my friend’s account now

    Ingame character: #1s Cestoda13
    Lv.74
    ID: 13268257
    Server America

    Thank you, Betty

  4. #574
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    Betty you have right it (super)Box€®
    (super)BOX€®

  5. #575
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Pikapikapikachu View Post
    I’m using my friend’s account now

    Ingame character: #1s Cestoda13
    Lv.74
    ID: 13268257
    Server America

    Thank you, Betty
    Dear Leader
    Sorry for the inconvenience. Our admin told me that both accounts were not registered in the same country that we are not able to re-link the account for security purpose.

    Best Regards
    Betty

  6. #576
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by smenheru View Post
    Betty you have right it (super)Box€®
    (super)BOX€®
    Dear Leader
    We couldn't find and in-game names that matches the name you provided. Thanks.

    Best Regards
    Betty

  7. #577
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    ok Betty my curent account is
    jajak111
    ID 32244668
    SERVER 2 europa
    old account is (super)BOX€®
    server 2 europa
    contry itali ty end y am sorry to diturb you.

  8. #578
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    if you see Betty with my new accoun i cant accses the Customer Support
    jajak111
    ID 32244668
    SERVER 2 europa
    https://ibb.co/YPtVm7V
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

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  9. #579
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    https://ibb.co/Z1CgCKS
    i hope you cant se me
    my curent account is
    jajak111
    ID 32244668
    SERVER 2 europa
    old account is (super)BOX€®
    server 2 europa
    contry itali ty
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

Name:	httpsibb.coZ1CgCKS.jpg 
Views:	0 
Size:	88.0 KB 
ID:	24997  

  10. #580
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    Quote Originally Posted by Betty View Post
    Dear Leader
    Sorry for the inconvenience. Our admin told me that both accounts were not registered in the same country that we are not able to re-link the account for security purpose.

    Best Regards
    Betty
    Can you link the old account to the AppleID that it used to link with? I have the receipt when I purchased the Beginner package. Will it help?
    Click image for larger version. 

Name:	69692012_518746825554732_3191410500520902656_n.jpg 
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ID:	24998

    Thanks, Betty

  11. #581
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    Hello I lost my sand heroes account I would like to recover the name of the account: nine7
    ID: 21829292
    Server: America

  12. #582
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Arleking View Post
    Hello I lost my sand heroes account I would like to recover the name of the account: nine7
    ID: 21829292
    Server: America
    Dear Leader
    Please give us the current account id you see in your game. We need this account id to retrieve your old one. Thanks.

    Best Regards
    Betty

  13. #583
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    so Betty nothing to do for my account
    (super)BOX€®
    server 2 europa
    contry italia
    https://ibb.co/YPtVm7V
    Attached Images Attached Images  

  14. #584
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    Hi Betty
    My current account is:

    Darkleking
    ID: 33021482

  15. #585
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    Quote Originally Posted by Betty View Post
    Dear Leader
    Please give us the current account id you see in your game. We need this account id to retrieve your old one. Thanks.

    Best Regards
    Betty
    Hi betty
    My current account is:

    Darkleking
    ID: 33021482

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