Page 32 of 35 FirstFirst ... 223031323334 ... LastLast
Results 466 to 480 of 516

Thread: Account Recovery

  1. #466
    New Comers
    Join Date
    May 2019
    Posts
    2
    Rep Power
    1
    Quote Originally Posted by Betty View Post
    Dear Leader
    Sorry for the late response, please tell us the account id you see on your device now. And then we can remove the login for you so that you could login your old account with your Google Play account again. Thanks.

    Best Regards
    Betty
    It says NickName

  2. #467
    New Comers Contributor Level 1
    Join Date
    May 2015
    Posts
    6
    Rep Power
    5
    Hi Betty,

    My Account is: 5297573

    I was in level 106 but somehow got bind with a much lower one. Is it possible for you to help me restore back to the higher level account? And delete the lower level one?

    Thanks in advance for your help.

    Dan.

  3. #468
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    24,242
    Rep Power
    10
    Quote Originally Posted by de-duo View Post
    Hi Betty,

    My Account is: 5297573

    I was in level 106 but somehow got bind with a much lower one. Is it possible for you to help me restore back to the higher level account? And delete the lower level one?

    Thanks in advance for your help.

    Dan.
    Dear Leader
    Please create a new account on your old server, and then give us the following information to retrieve your account, we will link your Old Account to your Apple ID/Google Plus . Thanks.
    Old Account ID (Or in-game name/Server):
    New Account ID(Same Old Server):

    Best Regards
    Betty

  4. #469
    New Comers Contributor Level 1
    Join Date
    May 2019
    Posts
    5
    Rep Power
    1
    Helo, my account name s ❤️HerK1ng❤️ and i can t recover. I stopped play a month ago because i change my Phone and after 1 Day I try reconect at The New one and i can t, i need to start from The start and i can t find my account, ca-n i have some help? If IT help i played on a Motorola G6, i hd almost all The rank reward skins, and i hd surfer karker and Light acolith and runes and you know, i m playing from season 2. Plecase help me and btw this s my id: 2523877

  5. #470
    New Comers Contributor Level 1
    Join Date
    May 2015
    Posts
    6
    Rep Power
    5

    My account accidentally got bind with a lower level one

    Quote Originally Posted by Betty View Post
    Dear Leader
    Please create a new account on your old server, and then give us the following information to retrieve your account, we will link your Old Account to your Apple ID/Google Plus . Thanks.
    Old Account ID (Or in-game name/Server):
    New Account ID(Same Old Server):

    Best Regards
    Betty

    Hi,

    Ok I just reinstall and it automatically to go to that same level 67 one. The account that this is on is 13906784. The old account I was in level 106 I think the account number was 5297573.

    Really hope you can help to restore.

    Thanks!

  6. #471
    Iron Member Contributor Level 1
    Join Date
    May 2019
    Posts
    10
    Rep Power
    1

    Account recovery

    Hi everyone, mostly to admins..

    Please help me recover my account from shaman server 13

    I just came back with new account but thru old times and old andriod device wont work anymore, i couldnt retrieve the data from it

    My old ingame name was Duper / shaman 13

    Can you link that to my new id ?..

    I would appreciate your response on this..

  7. #472
    Iron Member Contributor Level 1
    Join Date
    May 2019
    Posts
    10
    Rep Power
    1
    Quote Originally Posted by superduper View Post
    Hi everyone, mostly to admins..

    Please help me recover my account from shaman server 13

    I just came back with new account but thru old times and old andriod device wont work anymore, i couldnt retrieve the data from it

    My old ingame name was Duper / shaman 13

    Can you link that to my new id ?..

    I would appreciate your response on this..
    my new id in shaman 13 is.. 29439451

  8. #473
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    24,242
    Rep Power
    10
    Quote Originally Posted by superduper View Post
    Hi everyone, mostly to admins..

    Please help me recover my account from shaman server 13

    I just came back with new account but thru old times and old andriod device wont work anymore, i couldnt retrieve the data from it

    My old ingame name was Duper / shaman 13

    Can you link that to my new id ?..

    I would appreciate your response on this..
    Dear Leader
    We could not find Duper on server 13. Do you remember that if you ever changed your character name please? Or do you remember the approximate level please? If you ever paid with Google, you could post the receipt number here so that we could locate your account. Thanks.

    Best Regards
    Betty

  9. #474
    New Comers Contributor Level 1
    Join Date
    May 2015
    Posts
    6
    Rep Power
    5
    Quote Originally Posted by de-duo View Post
    Hi,

    Ok I just reinstall and it automatically to go to that same level 67 one. The account that this is on is 13906784. The old account I was in level 106 I think the account number was 5297573.

    Really hope you can help to restore.

    Thanks!
    HI,
    Now I am back to level 1 on account 29443305. Again can you please restore my account to level 106? Thanks.

  10. #475
    Iron Member Contributor Level 1
    Join Date
    May 2019
    Posts
    10
    Rep Power
    1
    Quote Originally Posted by Betty View Post
    Dear Leader
    We could not find Duper on server 13. Do you remember that if you ever changed your character name please? Or do you remember the approximate level please? If you ever paid with Google, you could post the receipt number here so that we could locate your account. Thanks.

    Best Regards
    Betty
    thank you so much for the response..

    I do appreciate it however i cant seem to recall the approximate level that time long ago since year 2015 i believe but i think if not mistaken i couldve changed it to Pickles

    Sorry i tried to ask my friend but he cant seem to remember if i did changed it to Pickles name
    Hope you could give me other options how..

  11. #476
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    24,242
    Rep Power
    10
    Quote Originally Posted by superduper View Post
    thank you so much for the response..

    I do appreciate it however i cant seem to recall the approximate level that time long ago since year 2015 i believe but i think if not mistaken i couldve changed it to Pickles

    Sorry i tried to ask my friend but he cant seem to remember if i did changed it to Pickles name
    Hope you could give me other options how..
    Dear Leader
    If we don't know the character name. We could not locate your character which means we cannot help. If the account was linked to Google or Game Center. We can remove the lv1 account's login so that you could login your old account with your Google/Game Center ID. Thanks.

    Best Regards
    Betty

  12. #477
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    24,242
    Rep Power
    10
    Quote Originally Posted by de-duo View Post
    Hi,

    Ok I just reinstall and it automatically to go to that same level 67 one. The account that this is on is 13906784. The old account I was in level 106 I think the account number was 5297573.

    Really hope you can help to restore.

    Thanks!
    Dear Leader
    We've removed the login for 13906784. Please try to login your other Google account which was linked to 5297573 so that you could retrieve your old one. Thanks.

    Best Regards
    Betty

  13. #478
    Iron Member Contributor Level 1
    Join Date
    May 2019
    Posts
    10
    Rep Power
    1
    Quote Originally Posted by Betty View Post
    Dear Leader
    If we don't know the character name. We could not locate your character which means we cannot help. If the account was linked to Google or Game Center. We can remove the lv1 account's login so that you could login your old account with your Google/Game Center ID. Thanks.

    Best Regards
    Betty
    thanks

    Its never linked to any fb game center nor ggogle play, its only bound to my old O+ device which i already trashed long ago

    I could only recall the ingame name Pickles in shaman 13 if not Duper
    Can you trace the ingame name Pickles if possible?..

  14. #479
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    24,242
    Rep Power
    10
    Quote Originally Posted by superduper View Post
    thanks

    Its never linked to any fb game center nor ggogle play, its only bound to my old O+ device which i already trashed long ago

    I could only recall the ingame name Pickles in shaman 13 if not Duper
    Can you trace the ingame name Pickles if possible?..
    Dear Leader
    Please switch to server 13 and give us the new ID you see on it. And then we could retrieve your old account for you. Thanks.

    Best Regards
    Betty

  15. #480
    Iron Member Contributor Level 1
    Join Date
    May 2019
    Posts
    10
    Rep Power
    1
    Quote Originally Posted by Betty View Post
    Dear Leader
    Please switch to server 13 and give us the new ID you see on it. And then we could retrieve your old account for you. Thanks.

    Best Regards
    Betty
    great thanks!

    My id in shaman 13 is

    29439451

    Im so amazed you are helpfulil look forward to that

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •