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Thread: Cannot connect to itunes server

  1. #1
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    Cannot connect to itunes server

    Trying to purchase gems, but got an error cannot connect to itunes server. Already connect with itunes service and checked everything is fine, even bought some other stuff from itunes. In game already bought weekly, month and season card, but now cannot buy anything with this problem. Nickname [ST] SWAROVSKI, id 28171948 server 208. Please need your help very much.

  2. #2
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    Playing game from iphone 7

  3. #3
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Leader
    Sorry for the inconvenience. Please try again later and it could probably be working again. Or could you take a screenshot of the error message so that we could have a further check. Thank you.

    Best Regards
    Betty

  4. #4
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    1.jpg
    2.jpg

    And btw the issue with billing happened after last update of the game.

  5. #5
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    Here are screenshots

  6. #6
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Leader
    Sorry for the inconvenience. Our developer and testers will look into your case. Thank you.

    Best Regards
    Betty

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