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Thread: Hero package not recieved.

  1. #1
    Bronze Member Contributor Level 4
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    Hero package not recieved.

    Hi!

    Account id 27985473, purchased 19,99$ hero package few hours ago, but not recieved anything.

  2. #2
    Bronze Member Contributor Level 4
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    Google Ply reciept number: GPA.3307-0076-6116-09019

  3. #3
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    No gems purchasing reward either, as well as for buying certain amount, red envelopes, double basic gems and vip points missing

  4. #4
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    Thanks, but my first purchase was for 19,99$, not for 0,99$, so I guess I still miss the difference of double basic gems from the event (got only 100 gems).

  5. #5
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Leader
    Sorry for the inconvenience. Sometimes google orders will have a delay up to 4 to 5 hours. Thanks.

    Best Regards
    Betty

  6. #6
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    jib,rf d djghjct

    Почему в игре пропала оплата через мобильный телефон,с чем связанно это изменение?

  7. #7
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Wladimir View Post
    Почему в игре пропала оплата через мобильный телефон,с чем связанно это изменение?
    Dear Leader
    Sorry for the inconvenience. Could you attach a screenshot so that we know what the problem is. And please also tell us your account id so that we can have a further check. Thanks.

    Best Regards
    Betty

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